What are the responsibilities and job description for the Technical Writer position at SIRITECH SOLUTIONS CORP?
Total Required Experience in Years: 5 Years
Mode of Work: 100% Remote
The selected candidate will create and maintain business process documentation, facilitate stakeholder meetings, gather requirements, and develop Business Process Guides (BPGs) for complex operational and technical processes.
Key Responsibilities
Mode of Work: 100% Remote
The selected candidate will create and maintain business process documentation, facilitate stakeholder meetings, gather requirements, and develop Business Process Guides (BPGs) for complex operational and technical processes.
Key Responsibilities
- Develop Business Process Guides (BPGs) using standardized templates.
- Analyze existing process documentation and workflows.
- Conduct stakeholder interviews and information gathering sessions.
- Facilitate meetings with SMEs and cross-functional teams.
- Create process flow diagrams using Visio.
- Develop documentation using Microsoft Word, Excel, and Visio.
- Track project tasks, deliverables, and milestones.
- Prepare status reports and project updates.
- Review and update documentation based on stakeholder feedback.
- Ensure documentation accuracy, consistency, and usability.
- 4 years of technical writing experience supporting software, business processes, or IT operations.
- 4 years organizing and documenting complex technical information.
- 4 years conducting research, document analysis, and stakeholder interviews.
- 5 years using Microsoft Office products including Word, Excel, and Visio.
- 3 years of documentation management and process mapping.
- 3 years collaborating with cross-functional teams.
- 3 years reviewing, testing, and improving documentation.
- 3 years creating technical summaries and status reports.
- Oracle PeopleSoft.
- ServiceNow.
- IBM Rational Team Concert.
- Phire.
- Adobe products.
- Business process improvement initiatives.
- Bachelor's Degree required.
- Technical Writing Certification preferred.
- Business Analysis Certification preferred.
- Location: Albany, NY
- Work Arrangement: 100% Remote
- Duration: 2.5 Years
- Interview: Webcasting (Camera Required)