Credit and Collections Manager

Title of Position Credit and Collection Manager

FSLA Exempt

Location Fairless Hills, PA, Main Office

Offering Industry Leading Benefits Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life Insurance, Tuition Reimbursement.

Grow with us! Silvi Materials has been expanding our “A” Team of employees since 1947! Our team has grown to 15 companies employing over 900 employees at 30 locations across New Jersey, Southeastern Pennsylvania, and North Carolina. Silvi is large enough to provide the stability you need, but small enough that you can feel your individual contribution to our success. We value the fresh ideas and perspectives of each new member of our team. This full-time position is based in our main office in Fairless Hills, PA, just outside of Philadelphia, PA.

As a Silvi Materials Credit and Collections Manager, one will be responsible for overseeing the credit and collections processes for a ready-mix concrete and building materials company. This role involves managing credit policies, assessing customer creditworthiness, ensuring timely collections, and minimizing financial risk while maintaining strong customer relationships. The ideal candidate will have a strong background in credit management, excellent analytical skills, and experience in the construction or building materials industry.

What does Silvi Materials offer you, you may ask?

• Phenomenal Benefits Medical, Vision, Dental, Prescription, Vacation, Paid Holidays, and so much more!
• Your future in mind With 401(k) (at select locations) and/or pension options. We want all employees to build a great retirement!
• Growth at Silvi Materials Growth at Silvi Materials We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!
  
  
  

So, what does a Credit and Collection Manager do here at Silvi Materials?

You'll be an integral part of our Ready-Mix operations team

Credit Risk Assessment

• Evaluate the creditworthiness and risk profile of new clients and matters to mitigate financial exposure, applying thorough due diligence and risk management practices.
  
  
  

Maintain Accurate Collection Records

• Ensure collection notes and client payment histories are documented and updated, providing a clear audit trail and supporting effective collection strategies.
  
  
  

Monitor and Review Accounts Receivable

• Regularly review outstanding accounts receivable to keep lawyers informed of their clients' payment statuses, ensuring prompt attention to overdue accounts.
  
  
  

Client Outreach and Resolution

• Contact clients with past-due balances to identify the reasons for the delay and propose acceptable payment resolutions while maintaining positive client relationships.
  
  
  

Billing Operations Management

• Oversee the end-to-end billing process, including invoice generation, distribution, and tracking.
• Ensure timely and accurate invoicing in accordance with company policies and client agreements. Monitor billing discrepancies and resolve issues promptly.
  
  
  

Data Management

• Manage and maintain the billing database to ensure data integrity and accuracy.
• Analyze billing data to identify trends, inefficiencies, and opportunities for improvement.
  
  
  

Team Leadership

• Lead, mentor, and develop the billing team to achieve departmental goals.
• Oversee support and develop our team of two (2) Assistant Managers.
• Assign tasks, set priorities, and monitor team performance.
• Foster a collaborative and customer-focused team culture.
  
  
  

Stakeholder Collaboration

• Work closely with finance, sales, and operations teams to align billing processes with organizational objectives.
• Address client inquiries and concerns related to billing and payment.
• Collaborate with external auditors and consultants as needed.
  
  
  

Process Improvement

• Continuously evaluate and improve billing processes to enhance efficiency and customer satisfaction.
• Implement best practices and leverage technology to streamline operations.
• Prepare and present regular reports on billing performance metrics.
  
  
  

Qualifications

• Familiarity with construction lien laws, bond claims, and industry-specific credit practices.
• Strong knowledge of credit evaluation techniques and collections experience in the construction industry
• Proficiency in accounting software (e.g., Microsoft D365 and Salesforce) and Microsoft Office Suite (Excel, Word).
• Proven leadership experience with the ability to manage and motivate a team.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• 5 years of experience in credit and collections management, preferably in the construction, ready-mix concrete, or building materials industry.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving skills with a focus on risk management.
• Thrives in a fast paced and high-volume environment.
• Must show a proven track record for achieving month end goals & meeting deadlines.
• Excellent written, oral and presentation skills.
• Experienced with ERP systems.
• Valid Drivers License
  
  
  

Preferred Qualifications

• Experience with contract review and management in the construction industry.
• Knowledge of local and regional market dynamics in the readymix concrete and building materials sector.
• Bachelor’s degree in finance, accounting, business administration, or a related field. (nice to have)y
  
  
  

Physical Requirements

In a typical work setting, people in this job

• Lift 20 pounds regularly.
• Use one or two hands to grasp, move, or assemble objects
• Stand for long periods of time.
• Kneel, stoop, crouch, bend, stretch, twist or crawl.
• Hear sounds and recognize the difference between them.
• See details of objects that are less than a few feet away.
• See differences between colors, shades, and brightness.
  
  
  

Silvi Materials does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.