CASINO PORTER

General Summary of Job Duties:

This position is responsible for maintaining the overall cleanliness of the Casino floor according to Company guidelines and standards.

Principle Responsibilities and Duties:

• Responsible for always maintaining the Silverton standards of service to guests and coworkers.
• Ensures the Silverton standards of cleanliness and appearance for all areas, which include, but is not limited to, restrooms, casino areas, lobbies, lounges, corridors, elevators, back of house areas and exterior areas of the property.
• Always maintain a safe and pristine work environment.
• Works with safety as a priority and follows department and company safety standards.
• Thorough knowledge of applicable company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Monitors and maintains cleaning of assigned areas, including, but not limited to, cleaning hard surfaces, sweeping, mopping, vacuuming, dusting, picking up trash, polishing metal, wiping down doors, cleaning mirrors and glass, cleaning slot machines, emptying ashtrays, cleaning baseboards, replacing and/or restocking paper products.
• Checks assigned areas for safety and repair issues.
• Responds to all calls for cleaning requests, spills, and biohazards.
• Complies with requests to assist in other areas as needed.
• Ability to use a two-way radio, ensuring professional and courteous communication.
• Other duties as assigned by management.

General Job Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character:         Always do the right thing and treat everyone with dignity and respect.
• Collaboration:   Celebrate Diverse ideas, thought and talents.    
• Care:                Be KIND to yourself and each other.
• Fun:                  Our guests are here to have FUN, so we should have FUN, too!
• Excellence:       Be Amazing

Skills, Education & Other Requirements:

• Must be at least twenty-one (21) years of age or older.
• Minimum of six (6) months prior Custodian/Public Area Cleaning/Porter experience, required.

Required Work Cards:

• Identification that establishes identity
• Identification that establishes the right to work in the United States

Machinery, Work Equipment, Programs, Software, Hardware Used:

• Broom and butler
• Vacuum
• Trash compactor
• Carpet shampooer

Physical Requirements of Job:

• Rarely – the activity is performed from 1% - 25% of the duration of the shift.
• Occasionally – the activity is performed from 26% - 50% of the duration of the shift.
• Frequently – the activity is performed from 51% - 75% of the duration of the shift.
• Continuously - the activity is performed from 76% - 100% of the duration of the shift.
• Not Applicable (N/A) – this activity is not performed during the performance of this job.