SUNDANCE HOST/CASHIER

General Summary of Job Duties

Greet guests with a warm friendly smile and take guests to their table with a smile.

Principle Responsibilities and Duties

• Provide guests with menus and extra silverware if needed.
• Work to coordinate the flow of traffic according to rotation so that the flow of the room is smooth.
• Maintain complete knowledge of table station numbers.
• Responsible for notifying management when starting a waitlist, cleaning and checking condition of menus, and organizing host podium.
• Must be able to operate a Micos (POS) point of sales to accept payments.
• Receive payments by cash, credit cards, city ledgers, points from player cards, and coupons/vouchers.
• Take and prepare to-go orders, serve gelato to guests, answer telephone for in-room dining orders, and transfer phone calls. 
• Responsible for balancing cash drawer and all the receipts turned into the cage.
• Check for proper identification of a guest appearing to be under the age of 35 years old.
• Other duties as assigned.

General Job Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards. 
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character:         Always do the right thing and treat everyone with dignity and respect.
• Collaboration:   Celebrate Diverse ideas, thought and talents.     
• Care:                Be KIND to yourself and each other.
• Fun:                  Our guests are here to have FUN, so we should have FUN, too!
• Excellence:       Be Amazing!

Skills, Education & Other Requirements

• Must have basic math skills, excellent customer service skills, be able to stand, bend, lift and/or walk the duration of the shift.
• At least one year’s experience with customer service and cash handling is preferred. 

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Health Card issued by Southern Nevada Health District 
• Alcohol Awareness Card