What are the responsibilities and job description for the Operations Clerk (Mailroom Quality Control) position at SilverSearch, Inc.?
Schedule: Monday–Friday | 9:00 AM–5:00 PM
Work Arrangement: 100% Onsite in Salem NH
Employment Type: 3-6 month Contract
About the Role
We're seeking a detail-oriented Operations Clerk to join a busy mail operations team supporting benefit payment processing. This role is focused on quality control and ensuring outgoing mail is accurate before it is distributed.
This is an excellent opportunity for someone who enjoys working in a structured environment, takes pride in accuracy, and is comfortable being on their feet throughout the day. Previous mailroom experience is helpful but not required—we're looking for individuals with strong attention to detail and a willingness to learn.
Responsibilities
- Review outgoing mail packets for accuracy and completeness before mailing
- Verify that payment information matches supporting documentation
- Ensure names, addresses, and mailing labels are correct and consistent
- Identify and resolve discrepancies prior to mail distribution
- Follow established procedures and quality standards
- Work closely with the mailroom team to maintain efficient daily operations
- Help ensure confidential documents are handled securely and accurately
Qualifications
- Strong attention to detail and commitment to accuracy
- Ability to follow established procedures and work independently
- Comfortable standing and moving throughout the shift in a mailroom environment
- Strong organizational and time management skills
- Ability to maintain confidentiality when handling sensitive documents
- Previous experience in a mailroom, document processing, clerical, administrative, banking, healthcare, or quality control environment is a plus
- High school diploma or equivalent required