Client Account Specialist Inside Sales

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Signarama is the worlds largest sign and graphics franchise, helping businesses stand out with custom signage, vehicle wraps, banners, interior branding, and more. Were looking for a Client Account Specialist (CAS) to serve as the friendly, professional first point of contact for our customers.

This is a dynamic, customer-facing role that combines front-counter sales, account management, project coordination, and light administrative support. Youll help turn customer ideas into high-quality signage while ensuring every project runs smoothly from quote to completion. If you love people, thrive in a fast-paced environment, and enjoy seeing projects come to life, this could be a great fit!

Schedule:
Full-time position 40 hours per week, Monday through Friday, 8:00 AM 5:00 PM

Key Responsibilities

• Greet walk-in customers and answer phones with a positive, professional attitude
• Assess customer needs, provide recommendations, prepare accurate estimates, and close sales
• Create work orders, process deposits/payments, and manage invoicing and billing
• Coordinate projects with design, production, and installation teams
• Communicate timelines, updates, and changes clearly to customers
• Follow up on quotes, ensure customer satisfaction, and handle any issues promptly
• Support marketing efforts (social media content, project photos, direct mail, etc.)
• Maintain an organized, welcoming front office and showroom
• Assist with general office tasks, quality control checks, and team support as needed

Qualifications

• Previous customer service, sales, or administrative experience (sign/graphics industry experience is a plus but not required)
• Strong communication and interpersonal skills
• Detail-oriented with excellent organizational abilities
• Comfortable using Microsoft Office; willing to learn industry-specific software (POS, CRM, design tools)
• Ability to multitask and stay positive in a busy environment
• Reliable, team-oriented, and committed to delivering outstanding customer experiences
• High school diploma or equivalent required; some college or relevant certifications preferred
• Experience in the sign, graphics, printing, or marketing industry
• Familiarity with design software (Adobe Illustrator, Photoshop, or similar)
• Experience with CRM systems, POS software, or project management tools
• Proven sales track record (especially consultative or solution-based selling)
• Basic understanding of branding, marketing, and visual communication
• Valid drivers license and reliable transportation

What We Offer

• Competitive hourly pay (typically $18$26/hr depending on experience and location)
• Health, dental, and vision insurance options
• 401(k) with company match
• Paid time off and holidays
• Ongoing training and development opportunities
• Career growth potential within a large franchise network
• Fun, creative, and supportive team environment where your work is visible in the community

Signarama is an independently owned and operated franchise. This is a full-time, in-person position (MondayFriday, daytime hours).

Ready to help businesses bring their brands to life? Apply today with your resume and a brief note about why youd be a great addition to our team!