What are the responsibilities and job description for the Entry Level AT&T Assistant position at Signal Reach?
We are seeking an Entry Level AT&T Assistant to manage customer interactions and ensure that each customer receives accurate, timely, and helpful support on services. In this Entry Level AT&T Assistant role, you will act as the primary point of contact between customers and our services to handle inquiries, resolve issues, and guide customers through products and services sales orders. You will also contribute to sales activities by assisting with transactions, identifying additional product opportunities, and maintaining detailed records of all customer engagements.
ThisEntry Level AT&T Assistant position involves regular communication with both customers and internal teams, participation in client meetings, and consistent use of sales systems to track progress toward goals. The Entry Level AT&T Assistant role also includes a balance of customer service skills, sales awareness, and the ability to work effectively in a team environment.
Entry Level AT&T Assistant Responsibilities:
- Communicate with customers to address their service inquiries and present new products to them
- Provide accurate information about products and services available during their sales process
- Resolve customer concerns and escalate issues when necessary
- Process sales transactions, manage account updates, and ensure data accuracy in systems
- Identify opportunities for product cross-selling and upselling during customer interactions
- Maintain organized and up-to-date records of all customer communications and sales activities
- Participate in team meetings and conferences to stay informed on products, services, sales strategies, and increase skill in the position
Entry Level AT&T Assistant Requirements:
- Experience working in a sales, customer service, retail, retail tech, warehouse or related role
- Exceptional communication and interpersonal skills to effectively interact with our customers
- Strong organizational and multitasking abilities to manage multiple accounts and tasks efficiently
- Solution oriented
- Effectively able to work in a team environment
Job Type: Full-time
Pay: $60, $65,000.00 per year
Benefits:
- 401(k)
Work Location: In person
Salary : $65,000