What are the responsibilities and job description for the Patient Access Representative position at Shriners Hospitals for Children?
Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20 hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
Job Summary
The Patient Access Representative is responsible for providing exceptional customer service while performing various patient registration, scheduling, and admission functions to ensure a smooth and efficient patient experience at Shriners Hospitals for Children.
Key Responsibilities
Processes appointment requests for all types of outpatient appointments for new and established patients
Obtains patient consents
Performs registration of patients
Completes verification of insurance prior to patient arrival for services
Identifies uninsured patients to perform financial counseling
Assists with completing applications for external sources
Required Qualifications
High School diploma
1 year experience in scheduling and registration
Preferred Qualifications
Bilingual (English/Spanish)
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $24 - $36