What are the responsibilities and job description for the Front Desk Sales Associate position at Shred415 Sterling?
Company Description
Shred415 is a high-end interval-based fitness studio with currently over 30 fitness studios nationwide and growing. Shred415 is more than a workout; it's a family-friendly, all-inclusive athletic environment that delivers a sense of belonging and accomplishment.
Job Description
We are looking for customer centric and energetic staff members that have a passion for fitness and sales to join the Shred415 team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
- Customer Service: Providing the utmost hospitality at all times to each client, handling any client interactions with professionalism and courtesy; Greet each client that enters or exits the studio
- MindBody Software: Checking in clients for class, managing waitlists, cancelling or adding clients to the schedule, etc and having an attention to detail
- Sales: Present membership options to customers and find the right option tohat works for the customer and close sales. Working with other front desk members and instructors to increase sales
- Studio Operations: ensure clean studio environment and be able to perform kids room staff duties when needed
- Studio Engagement: plan and attend events, workouts, participating in challenges, etc
- New Clients: introductory tours of the studio and brand upon entering the studio & introducing new client offers
- Take Shred415 classes - must take 1-2 Shred415 classes per week
- Training: Attending SHRED415 training and team meetings typically held on weekends
Qualifications
- Communication and reliability are a necessity
- Upbeat, positive and have an enthusiasm for fitness/sports and Shred415
- Ability to cooperate and work efficiently with fellow team members
- Professional, computer literate, energetic, and friendly
- Must be results oriented and have sales centric aptitude
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- MUST HAVE WEEKEND, HOLIDAY, AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY
Additional Information
All your information will be kept confidential according to EEO guidelines.