What are the responsibilities and job description for the Receptionist position at Shore Pointe Care Center?
Key responsibilities
- Visitor and resident interaction: Greet residents, visitors, and families, answer their questions, and direct them to the appropriate staff or location.
- Communication: Answer and screen phone calls, take messages, and return calls.
- Administrative support: Perform clerical duties such as copying, faxing, emailing, and data entry.
- Mail and deliveries: Sort and distribute incoming mail, faxes, and packages, and process outgoing mail.
- Record keeping: Maintain visitor logs, update resident information, and ensure the confidentiality of sensitive data.
Essential skills and qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency and knowledge of office equipment.
- Organizational and multitasking abilities.
- Customer service experience.