What are the responsibilities and job description for the Employee Benefits Specialist position at Shiv Software?
The Employee Benefits Specialist will manage and administer employee benefits plans, assist clients in selecting and implementing insurance options, handle account management, and deliver outstanding customer service. Daily tasks include providing education on benefit plans, resolving client inquiries, and ensuring compliance with regulatory requirements. Collaboration with team members and clients will be integral to this role.
Qualifications
- Strong expertise in Benefits Administration and Employee Benefits, with an understanding of current policies and regulations.
- Experience in Insurance and Account Management, including the ability to maintain and develop strong client relationships.
- Excellent Customer Service skills, with the ability to address client needs effectively and professionally.
- Strong organizational and time-management skills to handle multiple clients and plans simultaneously.
- Proficiency in relevant software and tools used in benefits administration and insurance management.
- Bachelor's degree in business administration, human resources, or a related field is preferred.
- Previous experience in the insurance or employee benefits field is a plus.