What are the responsibilities and job description for the Senior VoIP Network Engineer - VoIP | Wireshark | Telecom | 15+ Years position at Shiro Technologies?
We are looking for a seasoned Senior VoIP Network Engineer with extensive experience in enterprise voice and telecom environments. This role focuses on designing, securing, and optimizing VoIP infrastructure while ensuring high availability, performance, and seamless communication across networks.
The ideal candidate brings deep expertise in voice technologies, network protocols, and troubleshooting complex telecom and media-related issues in large-scale environments.
What You’ll Do:
Architect and support enterprise-grade VoIP and telecom systems
Perform deep network traffic analysis using tools like Wireshark
Configure and secure SNMP for monitoring and management
Design and manage network redundancy and failover strategies
Validate and onboard network devices into secure environments
Troubleshoot NAT, routing, switching, and connectivity issues
Implement and manage firewalls, proxies, and security controls
Support unified communication and voice platforms
Monitor and validate voice quality across deployments
Diagnose and resolve voice/media performance issues
Lead service provider transition activities
Ensure network uptime, performance, and compliance standards
Maintain detailed technical documentation and reports
Collaborate with vendors and cross-functional engineering teams
Core Requirements:
15 years of hands-on experience in VoIP and network engineering
Strong expertise in VoIP protocols and voice technologies
Proficiency in Wireshark and packet-level analysis
Experience with SNMP and secure network monitoring
Solid understanding of NAT, routing, and switching
Experience configuring firewalls and proxies
Strong troubleshooting skills for voice and media issues
Knowledge of redundancy, failover, and high availability design
Familiarity with telecom protocols and enterprise communication systems
Experience in secure network device testing and validation
Proven experience handling service provider migrations
Nice to Have:
Experience with Unified Communications platforms
Voice quality monitoring and analytics tools
Telecom infrastructure rollout experience
Exposure to network automation frameworks
Background in large-scale enterprise voice deployments
Interview Focus:
Packet analysis and troubleshooting using Wireshark
SNMP configuration and security practices
High availability and failover strategies
Network security and device validation
Routing/NAT fundamentals
Voice quality and performance tuning
Firewall and monitoring tools
Telecom migration and provider transition
Real-world voice/media troubleshooting scenarios