What are the responsibilities and job description for the Insurance Customer Service Representative position at Sherrill Insurance Agency?
Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!Compensation:111,000 - 123,000 yearlyResponsibilities:Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policyAssist with the renewal process and any policy updates by providing competitive quotes Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulationsCommunicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updatesQualifications:Follow up skill, written and verbal communication skills and problem-solving skills are a must in this roleCandidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be consideredInsurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillsetCandidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)Active insurance license in your state or willing to get licensed in 90 days About CompanySherrill Insurance Agency partners with Fortune 500 and Fortune 100 companies to market and sell their products. We focus on the Senior Market to evaluate and meet their insurance needs.No cold callingNo ProspectingAll Lead-based SalesSix-figure MentorshipTrainingWe are looking for go-getters who are ready to take their careers to the next level.
Salary : $38,800 - $53,400