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Shared Services Director

Sherpa | Recruiting, Staffing & Consulting
Charlotte, NC Full Time
POSTED ON 7/13/2026 CLOSED ON 8/8/2026

What are the responsibilities and job description for the Shared Services Director position at Sherpa | Recruiting, Staffing & Consulting?

Compensation: $175K - $195K Bonus, DOE

Job Overview – Shared Services Director – 34366

We are seeking an experienced Shared Services Director to lead and optimize our Accounts Payable, Billing, Accounts Receivable support, and Corporate Credit Card functions. This individual will play a key role in driving operational excellence, process standardization, automation, and continuous improvement across a rapidly growing, acquisition-driven organization.

This is a highly-visible leadership position that will partner closely with executive leadership to modernize shared services operations while building strong relationships with existing teams and managers.


  • Lead the Accounts Payable, Billing, Accounts Receivable support, and Corporate Credit Card functions.
  • Develop and implement process improvements that increase efficiency, scalability, and service levels across Shared Services.
  • Drive automation initiatives and identify opportunities to streamline manual processes.
  • Partner with Finance and Operations leaders to standardize processes across newly acquired businesses.
  • Serve as a key business partner during the implementation of Microsoft Dynamics 365, ensuring alignment between system capabilities and business processes.
  • Mentor and develop managers and team members while fostering a collaborative, accountable, and customer-focused culture.
  • Establish performance metrics, monitor KPIs, and identify opportunities for continuous improvement.
  • Build credibility with existing teams by understanding current processes before implementing change.
  • Collaborate cross-functionally to ensure effective support for business operations and strategic initiatives.


Requirements


  • Bachelor's degree in Accounting, Finance, Business, or a related field.
  • 10 years of progressive leadership experience within Shared Services, Finance Operations, or Accounting Operations.
  • Experience leading Accounts Payable, Billing, and/or Accounts Receivable functions.
  • Demonstrated success leading process improvement, automation, and organizational change initiatives.
  • Experience supporting ERP implementations, preferably Microsoft Dynamics 365.
  • Strong leadership, communication, and change management skills with the ability to gain buy-in across all levels of the organization.
  • Experience working within a growing, multi-location, or acquisition-driven environment is preferred.
  • Project-based billing or construction, utility, engineering, industrial services, or related industry experience is a plus.


Additional Job Details

Workplace Policy:

Seniority Level: Mid-Senior Level

Linked In Poster:

About Our Process


  • We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
  • Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
  • Candidates for all Sherpa opportunities must be authorized to work in the United States.
  • Sherpa is an Equal Opportunity Employer.


Salary.com Estimation for Shared Services Director in Charlotte, NC
$191,084 to $234,843
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