RBA Coordinator

To be considered for this position, interested applicants must apply online to Shepherd University's career portal - https://jobs-shepherd.peopleadmin.com/postings/17126

Established in 1871, Shepherd University is a premier public university, grounded in the liberal arts and sciences, offering a wide spectrum of academic programs to students in West Virginia, across the country, and around the globe. Thanks to our convenient location and affordable pricing, Shepherd is considered a second home to many residents of West Virginia, Maryland, Virginia, Washington, D.C., and Pennsylvania.

Shepherd University seeks an RBA Coordinator to join our team. The RBA Coordinator recruits and supports adult and nontraditional students in the Regent’s Bachelor of Arts program through outreach, advising, and collaboration with campus partners. This role serves as the primary academic advisor from admission through graduation, assisting students with degree planning, transfer credit, and timely completion while connecting them to appropriate university resources. The Coordinator also manages program administration, maintains accurate records, represents the program at events, and advocates for adult learners across the university.

Minimum Qualifications:

Bachelor’s degree from an accredited institution.Experience in academic advising, student recruitment, admissions, or student support services, preferably with adult or nontraditional learners.Knowledge of degree requirements, transfer credit evaluation, and student information systems or CRM platforms.Strong interpersonal, written, and verbal communication skills.Demonstrated ability to work collaboratively with faculty, staff, and campus offices.Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.Description of Job Duties:

Student Recruitment and Outreach

• Recruit prospective students for the Regent’s Bachelor of Arts program through outreach, events, referrals, and partnerships.
• Respond to inquiries and provide accurate, timely information about the RBA program, admission requirements, transfer credit, and degree completion pathways.
• Collaborate with Admissions and other campus offices to support enrollment goals for adult and nontraditional learners.
• Represent the RBA program at on- and off-campus events, information sessions, and community outreach activities.

Academic Advising and Student Support

• Serve as the primary academic advisor for RBA students from admission through graduation.
• Assist students with degree planning, course selection, and understanding program requirements, including transfer credit and prior learning assessment where applicable.
• Monitor student progress and provide proactive advising to support persistence and timely degree completion.
• Refer students to appropriate campus resources, including tutoring, financial aid, career services, and student support services.

Program Coordination and Administration

• Maintain accurate student records and advising notes in the university’s student information and CRM systems.
• Work closely with the Registrar and academic departments to ensure correct application of transfer and institutional credits.
• Support program assessment, reporting, and continuous improvement efforts.
• Assist with the development and maintenance of program materials, communications, and web content related to the RBA program.

Collaboration and Communication

• Build and maintain strong working relationships with faculty, staff, and administrators across campus.
• Serve as an advocate for adult and nontraditional students within the university community.
• Participate in committees, meetings, and professional development opportunities as appropriate.

Other duties as assigned

Appointment to this position will be contingent upon a satisfactory background check.

We believe in work-life balance and keeping time for things we love outside our work. Shepherd University offers generous employee benefits, including:

o 13 paid holidays

o 24 days annual leave (vacation) per year

o 18 sick days per year and the flexibility to use that time to care for immediate family members

o Wide range of health insurance and other benefits

o 401(a) retirement savings with 6% contribution match; eligibility to continue health insurance post-retirement, and other retiree perks

o Tuition waivers for employees and their dependents

Shepherd University is an equal opportunity institution. The University neither affiliates knowingly with, nor grants recognition to, any individual, group or organization having policies that discriminate. Individuals from traditionally underrepresented groups are encouraged to apply.

Pay: From $35,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $35,000