Coordinator

PCM Services, a commercial contractor based in Beltsville, MD, serving the DC/Baltimore metro areas, is seeking a motivated, results-driven Part Time Coordinator to join our team. The coordinator manages administration and reporting within the service lines in alignment with company policies and procedures. This role facilitates project management, production management, customer communication, and support.

Responsibilities

Proposal Creation and Delivery

• Efficiently generate numerous professional-quality proposals daily without grammatical, spelling, or punctuation errors.
• Email proposals to clients, salespersons, and estimators, and file all correspondence according to established policies and procedures.
• Correspond with estimators as needed to address any perceived discrepancies.

Project Management and Communication

• Receive signed contracts and promptly provide clients with required contractual documentation and scheduling expectations via email.
• Create job records, budgets, change orders, subcontract agreements, and purchase orders in the database, ensuring all required fields are fully completed.
• Follow up with estimators, salespersons, and clients to resolve missing or required information.
• Electronically file all job correspondence and documents according to established guidelines and link them to the job record.
• Provide polite, friendly, and professional internal and external scheduling correspondence and support for all jobs in progress via email and phone.
• Collaborate with project and production managers to ensure accurate final billings to customers within 1-2 days of job completion or within 5 days after month-end for monthly progress billings.

Production Management Facilitation

• Assemble and distribute detailed daily crew job packs.
• Manage updates to the shared production calendar, linking pertinent documents for remote access.

Executive and Financial Reporting

• Work with the coordination team manager to ensure compliance with company policies and procedures.
• Support accurate system data entry for reporting and measurement purposes.

Skills/Abilities

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Exceptional interpersonal and leadership skills.
• Dependable, flexible, reliable, efficient, versatile, and professional.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Referral Program
• Career Growth Opportunities (We promote from within!)
• Hybrid work opportunities

Minimum Qualifications

• Bachelor’s degree or a combination of education, experience, and training.
• 2 years of customer-service-related and/or administrative work experience.
• Proficiency in Microsoft Word, Excel, and Outlook.

Preferred Qualifications

• Fluency in Spanish.
• Experience in construction or trade service work.