What are the responsibilities and job description for the Assistant Property Manager position at sheltercorp?
Position Summary & Primary Responsibilities
The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.
In addition, this position is responsible for the following:
- Supporting daily office operations and ensuring consistent coverage
- Assisting with workflows, policies, and acting in the Property Manager role as needed
- Work alongside property manager and resident accountant to maintaining accurate resident ledgers; including assisting with resident payment portal set up
- Managing delinquency, notices, and payment plans in alignment with company policy
- Assisting with eviction processes and monthly financial reporting
- Supporting compliance with LIHTC, HUD, and Section 8 program requirements
- Processing certifications and maintaining audit-ready resident files
- Processing applications, leases, move-ins, and move-outs
- Supporting leasing efforts, follow-ups, and occupancy goals
- Responding to resident concerns and coordinating conflict resolution
- Ensuring timely communication and delivery of notices
- Coordinating with maintenance on work orders and unit turns
- Tracking work orders and supporting vendor coordination as needed
- Maintaining accurate records within property management systems
- Assisting with reporting on occupancy, delinquency, and compliance metrics
- Supporting team training and reinforcing operational expectations
- Performing additional duties and special projects as assigned
Education & Experience
- High school diploma or equivalent required
- 1–3 years of property management or related experience
- Experience with affordable housing programs preferred
- Experience with leasing, collections, and compliance processes
- Experience with Yardi or similar property management systems preferred
Knowledge, Skills & Abilities
- Strong organizational and time management skills
- Effective communication and customer service skills
- Ability to manage multiple tasks and priorities
- Attention to detail, particularly in financials and compliance
- Professional demeanor and conduct
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and property management systems
Work Structure & Expectations
- Full-time onsite position
- Supports Property Manager in all aspects of property operations
- Expected to maintain strong communication with team members and leadership