What are the responsibilities and job description for the Cashier-Hostess - Cedar Bistro position at Shanty Creek Ski and Golf Resort LLC?
About Shanty Creek Resort
Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring team delivers exceptional service and genuine hospitality. We believe that building honest, long-lasting relationships with our guests, employees, neighbors, and environment is the foundation of our continued growth and success.
Position Summary
The Cashier / Host(ess) at Lakeview is responsible for creating a welcoming first impression while ensuring efficient and accurate front-of-house operations. This role greets guests, manages transactions, and supports overall dining room flow to deliver an exceptional guest experience. The position works closely with service and kitchen teams to ensure timely service and guest satisfaction.
Essential Duties & Responsibilities
Greet and welcome guests, providing a positive first impression
Manage cash register operations and accurately process payments
Maintain a clean, organized, and welcoming front-of-house area
Coordinate with kitchen and service staff to support timely service
Address guest questions and concerns with professionalism and care
Assist in maintaining smooth flow of seating and guest service
Minimum Qualifications
High school diploma or equivalent
Previous customer service experience (restaurant or retail preferred)
Basic math skills and ability to handle cash transactions accurately
Preferred Qualifications
Experience with point-of-sale (POS) systems
Knowledge of food safety and sanitation practices
Ability to work in a fast-paced environment and multitask
Skills & Competencies
Strong communication and interpersonal skills
Attention to detail and accuracy in transactions
Ability to multitask and stay organized in a fast-paced setting
Teamwork and collaboration skills
Customer-focused mindset with a positive attitude