What are the responsibilities and job description for the Transportation Driver position at Shanty Creek Ski and Golf Resort LLC?
THIS POSITION IS ELIGIBLE FOR A SIGN ON BONUS!!
About Shanty Creek Resorts
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
About the Role
The Transportation Driver plays an important role in creating a safe, welcoming, and enjoyable guest experience at Shanty Creek Resorts. This position is responsible for transporting guests to and from designated resort locations in a safe, timely, and professional manner.
The Transportation Driver also assists guests with luggage, provides helpful information when appropriate, and ensures the vehicle remains clean, organized, and operational. This role requires strong customer service skills, safe driving habits, and the ability to represent the Resort in a friendly and professional manner.
Essential Duties and Responsibilities
- Safely transport guests to and from designated resort locations.
- Follow assigned routes and schedules while maintaining flexibility based on guest and operational needs.
- Assist guests with luggage, belongings, and entry or exit from the vehicle when appropriate.
- Provide friendly, professional service and answer guest questions when possible.
- Maintain the cleanliness and appearance of the vehicle.
- Conduct routine vehicle checks and report maintenance, safety, or operational concerns promptly.
- Follow all traffic laws, resort policies, and safety procedures.
- Keep accurate records of trips, mileage, fuel usage, or other required transportation logs.
- Communicate effectively with supervisors, dispatch, and resort staff.
- Support a positive guest experience through safe, courteous, and reliable transportation service.
Minimum Qualifications
- Valid driver’s license with a clean driving record.
- Valid chauffeur’s license, or ability to obtain one prior to operating Resort transportation vehicles.
- High school diploma or equivalent preferred.
- Prior driving experience preferred, especially in hospitality, tourism, recreation, or guest transportation.
- Ability to safely operate assigned vehicles.
- Strong customer service and communication skills.
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays as needed.
Preferred Qualifications
- Knowledge of local roads, resort areas, and nearby attractions.
- Previous experience in a customer service or guest-facing role.
- First Aid and CPR certification.
Skills and Abilities
- Safe and responsible driving habits.
- Strong understanding of traffic laws and vehicle safety expectations.
- Friendly, professional, and guest-focused communication.
- Ability to manage time and follow schedules.
- Ability to remain calm, courteous, and professional in changing traffic, weather, or guest-service situations.
- Attention to detail when completing vehicle checks and transportation records.
- Ability to provide helpful resort or local-area information to guests.