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Customer Care Specialist

Shane Splonskowski Agency, Inc.
Bismarck, ND Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 2/14/2027

Job Overview

Our agency is looking for a career minded, confident and highly motivated individual that's interested in a great opportunity. Great earnings with future long term career advancement available. As a Customer Service Representative you will help assistant in providing outstanding customer service to our clients. Apply today to start your path to a new service career today! This is an in-office position, not remote.


Salary Range: $40,000.00 - $54,000.00 per year

Benefits

Annual Base Salary Bonus Opportunities

Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Life Insurance

Requirements

  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Be capable of handling customer rejection.
  • Strong communication and negotiation skills.
  • A Property & Casualty license is preferred but will train good individual.

Responsibilities

  • Greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Generating insurance quotes.
  • Provide exceptional customer service.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Call prospective customers by operating telephones, automatic dialing systems, and other internet technologies.
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Meet new business production goals and objectives as established.

About Us

I'm an insurance professional with 19 years of small business ownership, sales, and lots of dream protection expertise. We offer auto, home, life, farm, ranch and commercial insurance products, tailored to fit your unique needs and protect your dreams. You can count on my team to be honest and straightforward, and put your best interest first.

Benefits:

Vacation & Paid Time Off, Health Insurance, 401K Plan

Salary : $40,000 - $54,000

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