What are the responsibilities and job description for the Director of Operations position at Shades of Grey HR?
About Us:
We are a multi-state licensed, unlimited-tier General Contractor specializing in General and Mechanical Contracting construction services. As a proud service-disabled veteran-owned business, we excel in delivering high-quality projects to the federal government and are expanding into the private markets.
Why Work for Us:
Are you tired of being confined by a job title and a small cubicle? We offer the flexibility and freedom to explore diverse tasks daily, empowering employees to make decisions and blaze their own trails. We are constantly evolving with technology to gain an advantage over our competition. We give employees the best tools available to perform their jobs and encourage the team to continually look for better, faster, more efficient ways of conducting our daily work. The views of others contribute to a synergy that helps grow the business and the employees. This approach enables the employees to self-develop and push the boundaries of what they are capable of, providing experience and learning opportunities that large corporate environments cannot offer.
Position Summary:
B2 Constructors, LLC is seeking an accomplished and visionary Director of Operations to lead the firm’s construction operations at the highest level. Reporting directly to the President, this executive will serve as a strategic partner in shaping the company’s growth trajectory, operational excellence, and industry leadership. The Director of Operations will oversee pre-construction, estimating, project management, and field execution, ensuring every project reflects our standard of safety, quality, and client satisfaction. The ideal candidate is both a strategic thinker and a proven operator, someone who can optimize systems, elevate performance, and inspire teams while navigating the complexities of modern construction.
Key Responsibilities
1) Strategic & Executive Leadership- Partner with the President and executive team to define and execute corporate vision, business objectives, and growth strategies.
- Translate company strategy into operational goals, ensuring alignment across all divisions and functions.
- Serve as the executive face of B2 Constructors in high-level client, partner, and industry engagements.
2) Operational Excellence
- Lead estimating and pre-construction strategy, ensuring accurate and competitive proposals that align with financial objectives.
- Direct project management and field operations, ensuring projects are delivered on time, on budget, and at the highest level of quality.
- Establish and enforce operational standards, policies, and KPIs that drive efficiency, predictability, and profitability.
- Implement risk management strategies to safeguard project execution and company reputation.
3) Leadership & Culture
- Build and mentor a high-performing leadership bench, ensuring continuity through succession planning and talent development.
- Champion a culture of accountability, collaboration, and continuous improvement.
- Lead with integrity and decisiveness, fostering trust with clients, employees, and partners.
- Promote innovation, encouraging the adoption of new technologies, sustainable practices, and modern delivery methods.
4) Financial & Business Performance
- Oversee operational financial performance, including project budgets, forecasting, and cash flow management.
- Collaborate with finance and executive leadership to achieve profitability targets and long-term growth objectives.
- Support business development by cultivating client relationships, identifying new opportunities, and enhancing market presence.
- Define year-one success metrics, including standardized operations playbook, improved bid-hit ratio, succession planning, and WIP accuracy.
5) Technology & Systems
- Support enterprise adoption and optimization of project management, ERP, scheduling, and AI platforms
- Ensure accurate reporting and data governance to support operational decisions.
- Current platforms include Procore, OST, Quick Bid, BuildingConnected, MS Project, and QuickBooks Enterprise.
Strong Candidate Preferences
- Minimum of 15 years of progressive experience with a Commercial General Contractor.
- Bachelor’s degree in Construction Management, Engineering, Architecture, or related field; Master’s degree is a plus.
- At least 5 years of estimating experience, with proven ability to lead and review estimates on large-scale projects.
- At least 5 years of project management experience, successfully delivering complex projects from pre-construction through closeout.
- At least 5 years of leadership experience, directly managing teams and driving organizational performance.
- Strong knowledge of construction means, methods, scheduling, and financial management.
- Exceptional communication, negotiation, and problem-solving skills.
- Ability to think strategically, make data-driven decisions, and inspire others to achieve ambitious goals.
- Proven track record of building and maintaining strong client relationships at the executive level.
- Demonstrated experience with P&L oversight, including forecasting, cost controls, and margin protection.
- Ability to lead enterprise-level technology adoption (ERP, PMIS, BIM/VDC systems) to improve efficiency and performance.
Personal Attributes
- Leadership Presence – Confident, decisive, and able to inspire trust at every level of the organization.
- Integrity & Accountability – Holds themselves and others to the highest ethical standards.
- Strategic Thinker – Able to balance short-term needs with long-term growth objectives.
- Collaborative Mindset – Builds strong relationships internally and externally; values teamwork over ego.
- Resilient & Adaptable – Thrives under pressure, navigates challenges with composure, and embraces change.
- Results-Driven – Focused on achieving measurable outcomes while maintaining quality and safety.
- Mentor & Developer of People – Invested in coaching, developing, and empowering team members.
- Client-Focused – Dedicated to understanding and exceeding client expectations.
Benefits
- Competitive salary.
- Comprehensive benefits package, including:
- 100% employee-covered health insurance.
- Dental and Vision insurance options.
- Retirement plan and company match.
- Accidental death and dismemberment insurance.
- Two weeks of paid vacation.
- One week of paid time off during the Christmas holiday.
- Eight paid holidays.
- One week of sick leave.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
Our diverse project portfolio includes:
- Asphalt paving and concrete.
- Exterior improvements.
- Mechanical projects to include boiler plant projects, cooling towers, chillers, pumps and piping.
- Underground utilities.
- Mass excavations setting precast concrete.
- Interior finishes.
- Historical construction.
Beyond our contracting services, we offer expert maintenance and technical services,
Including:
- Rental air handlers, boilers, and chillers.
- Boiler combustion tuning.
- Boiler and chiller plant services.
What we bring to the table:
- Dynamic Learning Environment: Dive into a variety of tasks daily, broadening your knowledge and skill set.
- Employee Empowerment: Go beyond what you once imagined were your limitations or shortcomings.
