Office Support Specialist

Job Summary
Hands-on office services role supporting daily administrative and facilities operations. The position focuses on printing, copying, scanning, mail and package handling, and light conference support in a professional environment. Ideal candidates bring customer-service experience, preferably within a legal or professional services setting, and can work independently while delivering a consistently high-quality client experience.

Key Responsibilities

• Assist with office services tasks including printing, copying, and scanning
• Prepare and send overnight packages and regular mail
• Support conference room setups (food and beverage) as needed
• Coordinate incoming requests with onsite staff

Required Qualifications

• High school diploma or GED
• 1–2 years of related work experience
• Ability to provide an excellent customer experience using strong customer service, interpersonal, and communication skills
• Knowledge and understanding of shipping/receiving procedures
• Ability to work independently and flexibly to complete projects
• Ability to select correct packing methods and materials and verify packing slips for accuracy of incoming materials
• Ability to comprehend instructions related to mail delivery
• Troubleshooting and problem-solving skills
• Ability to read and understand written technical information (manuals, parts books, and related publications)
• Excellent customer relations and verbal communication skills

Preferred Qualifications

• Minimum of 2 years of experience in the legal industry (highly desired)
• Prior experience in a law firm or professional services environment
• Related copy-job experience
• Working knowledge of copiers and related equipment, including basic repair
• Ability to use a mix of hardware and software supporting cost recovery, document management, and advanced workflow
• Basic electronics knowledge

Additional Notes

• No extensive lifting, standing, or walking required
• No specialized equipment beyond standard office copiers
• May require a valid driver’s license and minimum auto insurance coverage

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.