Medical Administrative Support

Position: Medical Administrative Support

Type: Full-time

Location: Joint Expeditionary Base Little Creek – Fort Story, Virginia Beach, Virginia

Travel: 10%

• Contingent Upon Award**
  
  

Position Summary: The Medical Administrative Support Level II provides front-desk medical administrative and clinic support services for Naval Special Warfare Group Two (NSWG-2) Logistics Support Unit Two (LOGSU-2). This position serves as the primary medical administrative point of contact for patients, visitors, providers, and clinic personnel. The incumbent is responsible for medical record management, patient intake, appointment coordination, computerized data entry, administrative processing, and clinic support activities. This role directly contributes to mission readiness by ensuring accurate medical documentation, efficient patient processing, and timely administrative support to Naval Special Warfare medical personnel while maintaining compliance with HIPAA and applicable medical information management requirements.

Duties And Responsibilities

• Serve as the clinic front-desk medical administrator and primary administrative point of contact.
• Receive, greet, and direct patients and visitors to the appropriate medical provider or clinic service.
• Answer routine inquiries and provide administrative customer service support to patients and staff.
• Obtain and document basic patient information and medical history as directed by clinic procedures.
• Obtain and record patient vital signs when required.
• Coordinate appointments, schedules, administrative records, and clinic correspondence.
• Organize and maintain medical records, documentation, and administrative files.
• Provide administrative and clerical support to medical providers and clinic staff.
• Support patient care coordination activities to ensure timely and accurate administrative processing.
• Maintain accountability and security of medical records and protected health information.
• Perform computerized data entry and information processing activities within authorized medical systems.
• Ensure all administrative activities are performed in compliance with HIPAA, Department of Defense, Navy, and clinic requirements.
• Support medical readiness, records management, and patient tracking activities as assigned.
  
  

Required Qualifications

• US Citizen
• Valid U.S. driver’s license
• Must hold an active Secret Security Clearance
• Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Must be able to communicate clearly and effectively
• Must accurately input and manage data across systems
• Must be able to obtain and maintain installation access
• Must be compliant with Health Insurance Portability and Accountability Act (HIPAA) requirements
• Certification: Must be certified by the American Health Information Management Association (AHIMA) or have completed a Medical Assistant Program recognized by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).
• Minimum three (3) years of Naval Special Warfare (NSW) community experience.
• Practical knowledge of standard clinic procedures, medical record accountability, patient administration, and medical terminology.
• Experience with computerized medical data entry and medical information management systems.
• Experience using Electronic Health Record (EHR), medical readiness, patient administration, or comparable medical information systems.
• Experience supporting patient scheduling, records management, medical documentation, and clinical administrative operations.
• Strong customer service, interpersonal communication, medical documentation, and organizational skills.
• Ability to manage multiple administrative tasks in a fast-paced clinical environment while maintaining confidentiality and accuracy.
• Physical Ability to:
• Ability to move equipment weighing 10–20 pounds
• Ability to sit or stand for extended periods in a clinical environment
• Ability to perform repetitive administrative and data entry tasks
• Ability to interact with patients in a clinical setting
  
  

Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic p