What are the responsibilities and job description for the Administrative Support Specialist position at Select Medical?
Overview
Administrative Support Specialist
Starting at $16.50 per hour
ON-SITE
The Administrative Support Specialist will provide support to the both the central business office and hospital staff by filling all records requests in regards to outstanding accounts receivables.
Responsibilities
- Inventory, review, follow-up, and respond to all medical records and itemized bill requests as required for payment.
- Send out priority mail for the department and document the tracking information for our records.
- Compile information for patient and insurance refund packets.
- Communicate with facilities and/or patients regarding additional information needed for payment of claims.
- Document in the Medhost system all verbal and written activities relative to that account.
- Performs other duties and special projects as assigned.
Qualifications
Required:
- High school diploma or equivalent required.
- One year of customer service experience – Retail/Hospitality/Banking/Healthcare
Preferred:
- Knowledge of indemnity insurance practices, contracts and managed care ideal.
- Computer Skills
- Microsoft Office: Outlook, Word, and Excel.
- Ability to work with multiple programs simultaneously.
- Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
- Professional Skills:
- Accuracy and attention to Detail
- Organized
- Good time management skills in order to meet deadlines.
- Ability to multitask
- Ability to work independently and as part of team to reach a mutually established goals.
- Flexible and open to change
- This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
- Previous experience in metrics based role, where production/quality standards are upheld.
Additional Data
Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- An extensive and thorough paid orientation program.
- Paid Time Off (PTO) and Extended Illness Days (EID).
- Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
- A 401(k) retirement plan with company match.
- No Required Weekends
Working Conditions/Physical Demands:
- Office Environment
- Sitting for extended periods of time
- Ability to lift weight up to 35 lbs.
Equal Opportunity Employer/including Disabled/Veterans
Salary : $17