Restoration Supervisor

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Restoration Supervisor
SERVPRO®

Join a hands-on, fast-paced environment where your leadership, communication, and project management skills support our mission: making it “Like it never even happened.” We’re seeking a motivated Restoration Supervisor to oversee restoration projects, coach technicians, and ensure exceptional customer service and quality work.

Primary Responsibilities

Project Oversight & Team Management

• Coordinate, oversee, and perform restoration processes as scheduled while ensuring quality control
• Manage the customer and client experience to maintain overall project satisfaction
• Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects to support the services provided
• Manage labor, equipment, and supply usage on assigned projects
• Communicate progress, issues, and important updates with internal team members
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance as assigned
• Coach and train restoration technicians
• Other duties as assigned

Customer Support & Communication

• Maintain professional and clear communication with customers, teammates, and stakeholders
• Support a positive customer experience by ensuring timely updates and accurate project delivery

Requirements

Experience & Skill Set

• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certifications a plus
• Strong leadership, organizational, and communication skills
• Ability to pass a background check (as allowed by law)

Education & Credentials

• High school diploma or GED required
• Valid driver’s license required

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 lbs. regularly; up to 100 lbs. with assistance
• Ability to climb ladders, work at ceiling heights, and operate in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push, pull, lift, and carry objects
• Ability to work with or around cleaning agents as needed

Compensation & Benefits

• Pay starting at $17–$20/hour based on experience
• Opportunities for overtime pay
• Superior benefits package
• Paid training and professional development
• Career progression opportunities

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.