What are the responsibilities and job description for the Restoration Technician - Learn a Trade! position at SERVPRO of The Southtowns?
Restoration Technician
Contact us at office@servprothesouthtowns.com or 716-646-6684 for more information
SERVPRO® – Locally Owned & Operated for 30 Years
Base Pay: $17.00–$19.00/hour to start
Average Total Earnings: Approximately $26/hour worked based on actual employee earnings
Job Type: Full-Time | Year-Round | In-Person
You Don’t Need Experience. We’ll Teach You a Trade.
If you’re good at working with your hands, like solving problems, and want a job where you can actually see what you accomplished at the end of the day, restoration might be a fit for you.
Our Restoration Technicians help homeowners and businesses recover after water damage, fires, storms, mold, biohazards, and other property emergencies.
No restoration experience is required.
Many people who join our team come from manufacturing, warehouses, construction, landscaping, restaurants, retail, and other hands-on or service jobs. We train you from the ground up and pay for the certifications you need to build a career in the restoration industry.
What Makes This Job Different
You do work that matters.
When a customer calls us, something has gone wrong in their home or business. Your job is to help solve the problem and get their property—and their life—moving in the right direction again.
You learn a real trade.
You’ll learn water extraction, structural drying, demolition, fire and smoke cleaning, odor control, mold remediation, biohazard cleaning, crime scene cleaning, equipment operation, and other restoration skills.
You solve real problems.
Every building and every project is different. Restoration requires you to think, troubleshoot, work with your team, and figure out how to get the job done correctly.
No two days are the same.
You’ll work at different homes and businesses throughout Western New York instead of standing at the same workstation every day.
You join a close-knit team.
Our employees work hard together, but they also genuinely enjoy working together. People here become friends, spend time together outside work, and have each other’s backs when the job gets difficult.
What You’ll Do
- Respond to water, fire, mold, odor, biohazard, and other restoration projects
- Remove damaged materials and contents
- Set up and monitor professional drying and restoration equipment
- Clean and restore structures and contents
- Follow SERVPRO procedures and industry standards
- Communicate with your Crew Leader and teammates throughout each project
- Keep vehicles, equipment, and work areas clean and organized
- Provide professional, respectful service in customers’ homes and businesses
- Participate in our rotating on-call schedule
What You Can Earn
Your starting base wage is $17–$19/hour, depending on experience.
But base wage does not tell the whole story.
Based on actual historical employee payroll, Restoration Technicians average approximately $26 in gross earnings for every hour worked when additional earning opportunities are included.
Those opportunities can include:
- Overtime
- On-call pay
- Emergency response pay
- Double-time or triple-time assignments
- Biohazard and specialty-work premiums
- Prevailing-wage projects
- Surge and emergency coverage
- Raises as skills and certifications increase
The $26/hour figure is an historical average, not a guaranteed hourly rate. Actual earnings vary based on hours worked, availability, assignments, certifications, and workload.
Why Work Here?
30 years in Western New York.
We're a family-owned, locally owned company that has been serving Western New York for more than three decades.
An award-winning ethical business.
Our company received the Buffalo Niagara Business Ethics Award, a lifetime achievement award recognizing ethical business practices.
A team people actually like being part of.
We work hard, help each other, and have built a close-knit group of people who genuinely get along.
Work that doesn't disappear.
People will always have fires, floods, storms, damaged buildings, and homes that need to be rebuilt. These are practical skills that remain valuable throughout your career.
Benefits That Grow With You
We believe in taking care of our people.
Paid Time Off (First Year)
● 40 hours Vacation
● 40 hours NYS Sick Leave (accrued)
● 24 hours Unpaid Time Off
Over time, employees can earn up to 144 hours of vacation through tenure and position.
Health Insurance (Starts Immediately)
● 50% employer-paid health insurance for new employees
● Can increase up to 100% coverage over time
Getting 50% coverage right away is rare in this industry — and a big deal.
Retirement
● SIMPLE IRA with 3% company match
Why SERVPRO®?
Looking for a job where no two days are the same?
Every day at SERVPRO® brings new challenges, new people, and new opportunities to learn.
You’re not just doing a job — you’re helping families and businesses rebuild when they need it most.
Our franchise has received a Lifetime Achievement Award for Ethical Business Practices. We’ve been locally owned and operated for over 30 years. When you work here, you’re working for a family — not a corporation.
Physical & Work Environment Requirements
● Lift 50 lbs regularly; up to 100 lbs with assistance
● Walk and stand for long periods
● Drive company vehicles
● Climb ladders
● Work at ceiling heights
● Work in crawl spaces and attics
● Perform repetitive lifting, pushing, and pulling
● Work with chemicals and equipment
● Valid driver’s license and eligibility to drive company vehicles under the company’s commercial auto insurance policy are required as a condition of this position.
● Occasionally wear a respirator
Exposure may include fumes, airborne particles, heat, odors, and loud environments.
Schedule
● Full-time: 8:00 a.m. – 4:30 p.m., Monday–Friday
● 40 hours per week
● Frequent overtime, evenings, and weekends
● Primarily local travel
● Participate in rotating on-call schedule
Ready to Build a Career That Pays?
If you want:
Strong earning potential
Paid training
Job security
Real benefits
A team that has your back
Work that matters
Apply today and grow with us.
About Our Company
We are a family-owned and locally owned Western New York company that has been in business for more than 30 years.
We are also a recipient of the Buffalo Niagara Business Ethics Award, a lifetime achievement award recognizing ethical business practices.
SERVPRO is a national brand, but this location is independently owned and operated. When you work here, you work for a local family business—not a national corporation.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17 - $19