What are the responsibilities and job description for the Recruiter position at ServiceNet?
Benefits:
Department: Talent
Full-Time
Locations: Northampton, MA
Schedule: M-F, 9a-5p
Starting Pay: $24-27/hour
Position Summary:
The Recruiter provides full-cycle recruitment support across both the Centralized and Non-Centralized Hiring Processes, ensuring programs receive consistent, high-quality recruitment partnership regardless of their hiring needs. This role flexes between high-volume, structured centralized hiring and more specialized or program-specific decentralized recruitment efforts.
Key Responsibilities:
Full-Cycle Recruitment Across Both Hiring Processes
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Tuition assistance
Department: Talent
Full-Time
Locations: Northampton, MA
Schedule: M-F, 9a-5p
Starting Pay: $24-27/hour
Position Summary:
The Recruiter provides full-cycle recruitment support across both the Centralized and Non-Centralized Hiring Processes, ensuring programs receive consistent, high-quality recruitment partnership regardless of their hiring needs. This role flexes between high-volume, structured centralized hiring and more specialized or program-specific decentralized recruitment efforts.
Key Responsibilities:
Full-Cycle Recruitment Across Both Hiring Processes
- Manage recruitment for roles assigned through either the Centralized or Non-Centralized Hiring Process.
- Conduct structured phone screenings and interviews using established tools and scorecards when applicable.
- Guide candidates through all stages of the recruitment process, ensuring timely communication and a positive experience.
- Adjust recruitment strategies based on role complexity, volume, and program needs.
- Serve as a consistent recruitment partner to assigned programs, providing continuity and expertise.
- Conduct intake conversations to clarify job requirements, competencies, workflow expectations, and timelines.
- Provide regular updates on candidate pipelines, search progress, and hiring timelines.
- Offer recommendations on candidate selection, structured interview practices, and process improvements.
- Develop sourcing strategies for specialty, administrative, clinical, and hard-to-fill roles.
- Leverage job boards, professional networks, passive sourcing, and targeted outreach campaigns.
- Maintain ongoing talent pools for recurring or high-volume roles.
- Collaborate closely with the Senior Recruiter to ensure consistent hiring workflows and documentation standards.
- Support TA Specialists by modeling effective screening, communication, and ATS documentation practices.
- Coordinate with the TA Administrative Coordinator on reference checks and pre-offer components.
- Document all recruitment activities and candidate interactions in the ATS accurately and promptly.
- Ensure workflow steps — centralized or decentralized — are completed consistently and according to TA standards.
- Recommend workflow enhancements and participate in process improvement initiatives as assigned.
- Associates’ degree in HR, Social Work, Healthcare Administration, Business, or related field required, Bachelor’s degree preferred—or equivalent experience.
- 2 years full-cycle recruitment experience, preferably including clinical/professional roles.
- Strong communication, sourcing, and relationship-building skills.
- Experience with behavioral or competency-based interviewing preferred.
- Proficiency with ATS systems.
- Adaptable, relationship-driven, organized, and comfortable managing a dynamic portfolio of searches.
- Valid driver’s license and ability to travel throughout Western MA.
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status
Salary : $24 - $27