Commercial Sales Account Representative

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Position Overview - Commercial & Government Contracts Sales Representative

This role is responsible for developing and managing strategic relationships with commercial, institutional, and government clients. The Sales Representative will lead our business development efforts in the commercial and public-sector verticals, with a strong focus on contract bidding, RFP/RFQ submissions, and securing multi-year service agreements. This position requires a self-driven professional who can navigate procurement channels, build trust with decision-makers, and consistently report on key metrics. Long-term growth and retention are core goals of this role.

This position includes competitive base salary with performance-based commission opportunities tied to contract wins and revenue growth.

Job Responsibilities

Commercial & Government Business Development

• Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals
• Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up
• Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers
  
  

Strategic Account Management

• Maintain and expand relationships with major commercial clients to drive recurring revenue
• Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities
• Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts
• Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals
  
  

Reporting & Metrics

• Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance
• Document and track all outreach, bids, and relationship activities within CRM systems
• Maintain a forecast for revenue growth tied to long-term commercial contracts
  
  

Industry Engagement & Representation

• Attend industry events, pre-bid meetings, conferences, and networking events to represent the company
• Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines
  
  

Customer Experience & Issue Resolution

• Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly
• Support collections processes for non-residential clients when needed
• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers
  
  

Job Requirements

• 5 years of commercial or government sales experience, with a proven track record securing large contracts
• Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations
• Experience in disaster restoration, construction, facility services, or related industries highly preferred
• IICRC certifications a plus, but not required
• Bachelor’s degree preferred; equivalent experience accepted
• Excellent verbal and written communication skills, including proposal writing and client presentations
• Strong relationship-building skills and the ability to earn trust with decision-makers
• Highly motivated, organized, and accountable with consistent reporting habits
• Proficient using CRM systems, digital sales tools, and online bid portals
• Valid driver’s license and satisfactory driving record
• Willingness to travel locally/regionally for meetings, events, and pre-bid conferences
• Availability for occasional business events outside normal work hours
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $65,000.00 - $105,000.00 per year

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.