Human Resources Manager

Human Resources Manager Location: Aurora, IL, United States Date Posted: Feb 18, 2026 Description Own Your Future! ServiceMaster® Brands is built on a Think Like an Owner philosophy. It’s where passion sparks progress, empowerment drives action, and accountability keeps us moving forward. Ready to move forward with us? Perks & Benefits That Support You: Medical, Dental, and Vision insurance starting the first day of the month after you’re hired Competitive 401(k) match to help you invest in your future Enjoy 10 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate We’re committed to your development with career advancement and professional growth Human Resources Manager: The Human Resources Manager is responsible for overseeing all HR functions across multiple states and multiple business units. This role ensures compliance with federal, state, and local employment laws, manages employee relations matters, oversees workers’ compensation programs, and partners with leadership to support business objectives through effective people strategies. What you will do: Ensure compliance with all applicable federal, state, and local employment laws and regulations. Manage state-specific policies, leave laws, wage and hour requirements, and reporting obligations. Provide HR guidance and operational support across multiple locations or business units. Partner with leaders to drive consistent HR practices and organizational culture. Support workforce planning, staffing strategies, and performance management processes. Serve as primary point of contact for employee relations matters. Conduct workplace investigations and recommend appropriate resolutions. Coach managers on performance management, disciplinary actions, and conflict resolution. What you will bring: Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). 5+ years of progressive HR experience. HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) Demonstrated experience supporting multi-state and multi-unit operations. Strong knowledge of workers’ compensation and employee relations best practices. Knowledge of employment law and regulatory compliance. Values diversity and inclusion About SMB: ServiceMaster® Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under seven trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, Aftermath Services®, and Indoor Science. While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purpose—Be there when you need us™—extends to our team, where growth, well-being, and success are priorities. Equal Opportunity Employer: It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. Accessibility & Accommodations: If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com. Pre-Employment Screening: Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations. California Applicants: Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Privacy Policy: https://www.servicemaster.com/california-applicant-privacy-notice/