What are the responsibilities and job description for the Business Development Representative position at ServiceCall?
Company Description Turn Your Existing Leads Into Closed Deals is a technology-driven company focused on helping businesses maximize the value of their existing CRM leads. The platform automatically enriches lead records with home equity, property data, energy savings, and rebate eligibility, providing sales teams with deeper insights before outreach. By giving representatives comprehensive information before they make a call, the company enables more targeted conversations and higher conversion rates. The organization values data accuracy, efficiency, and smart sales enablement tools that support growth-focused teams. Team members work with modern solutions designed to make selling more informed and effective.
Role Description The Business Development Representative (BDR) is a full-time, on-site role based in Plantation, FL. The BDR will proactively reach out to prospective customers, qualify inbound and outbound leads, and schedule product demonstrations for the sales team. Day-to-day responsibilities include researching and prioritizing leads, making calls and sending emails, conducting discovery conversations, and clearly explaining how the platform enriches CRM data to drive better sales outcomes. The role also involves maintaining accurate records in the CRM, collaborating with sales and marketing teams to refine messaging, and meeting or exceeding activity and pipeline targets. The BDR will contribute ideas to improve lead generation tactics and support continuous growth of the customer base.
Qualifications
Role Description The Business Development Representative (BDR) is a full-time, on-site role based in Plantation, FL. The BDR will proactively reach out to prospective customers, qualify inbound and outbound leads, and schedule product demonstrations for the sales team. Day-to-day responsibilities include researching and prioritizing leads, making calls and sending emails, conducting discovery conversations, and clearly explaining how the platform enriches CRM data to drive better sales outcomes. The role also involves maintaining accurate records in the CRM, collaborating with sales and marketing teams to refine messaging, and meeting or exceeding activity and pipeline targets. The BDR will contribute ideas to improve lead generation tactics and support continuous growth of the customer base.
Qualifications
- Proficiency in inside sales and lead generation, with experience managing and qualifying a high volume of leads.
- Strong communication and sales skills, including clear speaking, active listening, and persuasive outreach across phone, email, and online channels.
- Demonstrated business development abilities, such as building relationships, identifying opportunities, and supporting account growth.
- Familiarity with CRM tools and basic data analysis to track activities, update records, and interpret lead information.
- Goal-oriented mindset with the ability to work in a fast-paced, metrics-driven environment and handle rejection constructively.
- Collaborative approach and willingness to partner with sales, marketing, and operations teams to improve processes and results.
- Prior experience in technology, SaaS, or data-driven sales environments is a plus.
- High school diploma required; associate or bachelor’s degree in Business, Marketing, Communications, or related field preferred.