Retail District Manager

Position Summary

The District Manager is responsible for leading operations across 5–7 convenience store locations in the Jackson, MS metropolitan area, with a strong focus on food service performance and execution. This role ensures operational excellence, drives revenue growth, maintains food safety and regulatory compliance, and supports Store Managers in achieving financial and performance goals. The District Manager serves as a culture carrier, promoting core values and modeling effective leadership practices across all locations.

This is a full-time, exempt position averaging 50 hours per week and is not eligible for overtime pay.

Essential Duties and Responsibilities

• Oversee daily operations of 5–7 store locations with emphasis on food service growth, quality, and execution
• Lead, coach, and develop Store Managers to achieve operational, financial, and guest experience goals
• Monitor and manage KPIs including customer feedback, safety, labor, and cost control metrics
• Conduct weekly store visits to ensure compliance with operational standards, policies, and procedures
• Execute promotional, merchandising, and operational initiatives consistently across all locations
• Partner with Human Resources on recruiting, onboarding, training, and development of high-performing teams
• Address and resolve operational or personnel issues promptly and professionally
• Analyze store-level financial and operational data to identify trends and implement corrective actions
• Foster a high-performance culture centered on accountability, teamwork, and continuous improvement
• Ensure compliance with all local, state, and federal regulations, including ADA and OSHA requirements

Required Knowledge, Skills, and Abilities

• Strong understanding of food safety, labor management, and operational efficiency
• Proven ability to lead, motivate, and develop teams in fast-paced environments
• Data-driven mindset with experience using metrics to guide decisions and improvements
• Excellent interpersonal, verbal, and written communication skills
• Proficiency in Microsoft Office and/or retail operations platforms
• Valid driver’s license with the ability to travel extensively within the assigned territory

Required Experience and Education

• Minimum of 3 years of multi-unit leadership experience; convenience retail, food service, or QSR experience strongly preferred
• High School Diploma or GED required
• Associate’s degree or higher in Business Administration or a related field strongly preferred

Work Environment

• Field-based role with frequent travel between store locations
• Work performed in office, retail, and food service environments
• Exposure to kitchen operations, coolers/freezers, and occasional outdoor conditions

Physical Requirements

• Ability to remain stationary for extended periods
• Frequent travel between store locations (up to 80% of work time)
• Occasional climbing of stairs, ladders, or stockroom platforms
• Ability to move throughout store and kitchen environments
• Ability to lift and carry up to 25 pounds occasionally
• Frequent standing, walking, bending, reaching, talking, handling, hearing, and carrying

A quick summary of the position:

• Base: $70,000 - $80,000 annually
• Bonus: $2,500 - $3,000 quarterly
• Company vehicle
• Company gas card
• Company cell phone/reimbursement