What are the responsibilities and job description for the Payroll and Benefits Program Manager position at Service Specialists Ltd?
Payroll & Benefits Program Manager
A growing organization is partnering with our recruiting team to identify a Payroll & Benefits Administrator to support its HR and finance operations. This role will work closely with payroll, benefits, and local leadership to ensure accurate payroll processing, regulatory compliance, and effective administration of employee benefit programs. The ideal candidate will bring strong attention to detail, a solid understanding of payroll regulations, and the ability to manage sensitive employee data with a high level of professionalism.
Key Responsibilities
- Process full-cycle payroll for employees, ensuring accuracy, timeliness, and compliance with applicable regulations.
- Maintain payroll records within the HRIS, including new hires, terminations, pay adjustments, and benefit deductions.
- Calculate and process payroll-related taxes, benefit contributions, and other required withholdings.
- Monitor federal and state payroll regulations to ensure payroll practices remain compliant with current laws and requirements.
- Support administration of employee benefit programs, including health and welfare plans, retirement programs, and deferred compensation offerings.
- Serve as a point of contact for employee questions related to payroll, deductions, benefit enrollment, and changes.
- Partner with HR to ensure employee information is accurate and up to date across payroll and benefits systems.
- Assist with payroll reporting and reconciliation, including monthly summaries, tax filings, benefit contributions, and accounting funding reports.
- Support preparation and submission of required payroll and benefits filings and reports.
- Coordinate with third-party vendors such as payroll providers, benefits administrators, and retirement plan partners to resolve issues and maintain efficient operations.
- Assist with payroll or benefits system updates, implementations, or integrations as needed.
- Maintain strict confidentiality and ensure proper handling of sensitive employee data.
- Provide additional administrative support to the HR team when needed.
Qualifications
- Bachelor’s degree in Business, Human Resources, Accounting, Finance, or a related field required.
- Approximately 5 years of experience in payroll and benefits administration.
- Experience with SAP S/4HANA
- Strong knowledge of payroll compliance and employment regulations including FLSA, IRS, ERISA, FMLA, and COBRA.
- Experience processing payroll through a payroll platform or HRIS system.
- Familiarity with employee benefits administration and related compliance requirements.
- High attention to detail and strong organizational skills with the ability to manage multiple deadlines and payroll cycles.
- Ability to handle confidential information with discretion and professionalism.
- Proficiency with Microsoft Office, particularly Excel for reporting and analysis.
- Experience with HRIS and payroll platforms such as SAP/SuccessFactors or ADP is a plus.
- Certified Payroll Professional (CPP) designation preferred but not required.
- Strong problem-solving skills and the ability to address payroll discrepancies or employee inquiries effectively.