What are the responsibilities and job description for the CSR/Dispatcher position at Service Country?
Now Hiring: Customer Service Representative / Seasonal Dispatcher
McGee Heating & Air - Taylors, SC & Easley, SCPay: $16-$22 per hour (based on experience)Job Type: Full-Time | Seasonal
About McGee Heating & Air
McGee Heating & Air is committed to delivering reliable service and building long-standing relationships within our community. As we continue to grow, we are seeking organized and customer-focused individuals to join our team as Customer Service Representatives / Seasonal Dispatchers at our Taylors and Easley locations.
Key Responsibilities
- Respond to inbound customer calls with professionalism and courtesy
- Schedule service appointments and efficiently coordinate technician routes
- Provide service updates, answer customer questions, and manage follow-up communication
- Enter accurate notes, appointment details, and updates into the system
- Maintain daily communication with field technicians to ensure on-time service delivery
- Support overall office operations during high-volume seasonal periods
- Contribute to a wellorganized, efficient workflow and positive team environment
Qualifications
- Previous customer service, dispatch, or call center experience preferred
- Experience with ServiceTitan is a plus (not required)
- Strong communication and multitasking skills
- High attention to detail and accuracy
- Ability to thrive in a fast-paced environment
- Dependable, professional, and team-oriented
- Basic computer skills and ability to quickly learn new software
Why Join Our Team?
- Competitive hourly pay based on experience
- Supportive, team-focused work environment
- Opportunity for seasonal return or potential long-term growth
- Work for a company known for integrity, quality, and exceptional customer care
Locations
- Taylors, SC
- Easley, SC
Apply Today
If you're dependable, organized, and enjoy helping customers, we'd love to hear from you.Submit your resume to be considered for this opportunity.
Employment Type: TEMPORARYSalary : $16 - $22