Training Specialist - Clinical Operations

OVERVIEW:

Responsible for executing the training of new staff during orientation and addressing any remedial and ongoing training needs for existing staff related to all clinical and treatment functions of the Agency. Assist with the assessment of training needs based on feedback from Leadership and develop a plan to address any skill gap in the workforce, and execute the training needed. Responsible for monitoring compliance as it relates to mandatory training and development

RESPONSIBILITIES: 

• Execute and evaluate new hire onboarding training, and make recommendations to address any identified deficiencies.
• Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Market company training opportunities to employees and provide information on benefits to encourage participation.
• Inform employees on scheduled training and track their progress.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
• Participate in the development of onboard and ongoing training curriculum for all staff
• Maintain appropriate files related to training, to include completing monthly and quarterly training reports
• Partner with Program Managers to ensure appropriate staff training is taking place within the units
• In coordination with Program Directors, coordinate external training needed for staff
• Regularly work with Program Managers to ensure operational compliance through oversight of the facilities
• Ensure regulatory agency compliance with Federal and State standards of facilities through audits and review of regulatory matters.
• Elicit feedback from Program management regarding training needs and skill gaps within the facilities, and identify solutions to address
• Other duties as assigned by management

QUALIFICATIONS:

• Associates Degree with at least 3 years experience in a leadership role responsible for the development of subordinates
• Strong written and verbal communication skills
• Demonstrated ability to execute training to all levels of an organization
• Critical thinker who can creatively problem solve and propose solutions, as well as relate training needs to business solutions
• Able to plan, multi-task and manage time effectively
• Thorough knowledge and understanding of Community Based Corrections and residential Behavioral Health, to include and the unique challenges faced in the industry

PHYSICAL REQUIREMENTS:

• Prolonged periods of standing and walking
• Frequently required to sit, reach with hands and arms, and stoop, kneel, crouch, etc
• Must be able to lift and/or move 25 pounds