PACKAGE CENTER WAREHOUSE SPECIALIST

Position Summary: 

The Package Center Warehouse Specialist plays a critical role in supporting warehouse and package center operations by safely receiving, moving, staging, and distributing mail and packages. This position is responsible for operating warehouse equipment, including forklifts, in compliance with all safety guidelines to ensure the efficient flow of materials throughout the facility. The role requires accurate documentation of shipments, proper handling of materials, and close coordination with carriers, vendors, and internal teams.

The Package Center Warehouse Specialist maintains inventory accuracy, supports warehouse organization, and adheres strictly to safety, security, and compliance standards. This position requires forklift certification, attention to detail, physical stamina, and the ability to work efficiently in a fast-paced warehouse environment.
 

Essential duties include, but not limited to:

• Acccurately inspect, receive, and document incoming mail and packages at the warehouse, ensuring shipments match purchase orders, delivery schedules, and internal records.

• Safely operate forklifts and other warehouse material-handling equipment to load, unload, move, stage, and store pallets, packages, and materials in accordance with established safety guidelines.

• Maintain current forklift certification and comply with all warehouse safety, OSHA, and operational procedures at all times.

• Collect inbound packages from docks, conveyor systems, staging areas, and designated intake locations, and transport materials to appropriate storage, staging, or distribution areas.

• Identify, inspect, and properly handle fragile items, refrigerated medications, food, and other perishable materials in accordance with handling and safety requirements.

• Reject, process, or escalate damaged, tampered, misaddressed, or non-compliant packages per established company protocol, reporting discrepancies promptly to the supervisor.

• Operate and monitor warehouse equipment, including conveyor systems, performing routine inspections, basic troubleshooting, and manual processing of oversized, undersized, unlabeled, or misrouted packages.

• Sort, organize, and stage packages by delivery route, priority, and department, separating business-critical shipments and notifying the supervisor immediately upon receipt.

• Research unidentified packages and maintain accurate inventory, shipment, and transfer records using designated software systems.

• Pack, label, and prepare outgoing shipments; coordinate with courier services and vendors to ensure timely and accurate dispatch.

• Track and manage inventory levels of shipping materials, office supplies, IT equipment, and warehouse stock, reporting shortages or discrepancies as needed.

• Liaise with vendors, couriers, and internal teams to resolve delivery issues and maintain service standards.

• Maintain cleanliness, organization, and safety of all warehouse, dock, and staging areas, ensuring compliance with safety, security, and housekeeping standards.

• Assist with equipment moves, office relocations, warehouse projects, and complete basic maintenance or operational assignments as directed by the immediate supervisor.

• Proficiency with shipping logistics software, Microsoft Office Suite including, Access, Outlook, Word, PowerPoint & Excel.
• Experience in shipping, receiving, logistics, or inventory management, ideally in a corporate or office setting.
• Strong attention to detail with the ability to maintain accurate records.
• Strong organizational and analytical skills; problem solving ability.
• Basic knowledge of standard janitorial duties, cleaning techniques, products and equipment preferred.
• Valid CA Driver’s License and clean MVR.
• Ability to multitask in a fast-paced work environment.
• Ability to troubleshoot common maintenance issues and coordinate specialized services when necessary.
• Ability to work in a team-oriented environment, maintain a positive attitude at all times, and be able to assist the team/department to complete goals.
• Ability to operate hand tools appropriate to the application.
• Ability to react quickly and appropriately under pressure in emergency situations with a cool head and professionalism.
• Ability to communicate effectively with clients, supervisors and coworkers.
• A strong commitment to delivering exceptional customer service and enhancing customer experience.

Job Requirements:            

• Regular attendance and/or physical presence at the job site.
• Must be 18 years of age. 
• High school diploma/GED required OR equivalent work experience in leiu of. 
• Ability to move, lift, carry, pull, or push heavy objects or materials.
• Lift up to 25 pounds unassisted.
• Extensive use of hands, reaching over and bending.
• Ability to stand for long periods, bend, stoop, kneel, and perform repetitive tasks.
• Work in varying temperature environments (internal and external parts of the building).

PLEASE NOTE: Due to the cyclical nature of the industry, team members are required to work varying shifts and schedules, including nights, weekends, and holidays, which reflect the Company's operating requirements. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Changes may be made with or without prior notice. Service By Medallion ("the Company") is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Service By Medallion is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Service By Medallion are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Service By Medallion will not tolerate discrimination or harassment based on any of these characteristics.

Positions at certain sites, may be required to show proof of being fully vaccinated against COVID-19 upon commencing employment.

Salary : $24