What are the responsibilities and job description for the Supports Coordinator - Developmental Disabilities Services position at Service Access & Management, Inc.?
Supports Coordinator - Case Manager – Full Time
Make a Difference. Leave Everyone Better Off.
At Service Access & Management, Inc. (SAM, Inc.), we believe that every interaction is an opportunity to leave someone better off — and that starts with our team. We’re looking for human service professionals who want more than a job — they want a purpose. If you're committed to advocacy, empowerment, and lifelong growth, we invite you to join our Supports Coordination Team.
Why SAM?
We know your work is meaningful, and we believe your benefits should be, too. We offer:
- Generous Paid Time Off to support work/life balance
- Comprehensive medical coverage with no-cost employee-only premiums
- Discounted tuition at Kutztown University to fuel your professional growth
- Ongoing opportunities for advancement and development within a mission-driven organization
About the Role:
As a Supports Coordinator - Case Manager, you’ll walk alongside individuals with Intellectual and Developmental Disabilities (IDD), including those with Autism, helping them lead self-directed, fulfilling lives. This isn’t time-limited case management — it’s a long-term relationship where you become a consistent advocate, guide, and resource.
Your Impact:
- Discounted tuition at Kutztown University to fuel your professional growth
- Ongoing opportunities for advancement and development within a mission-driven organization
- Assess individual strengths, needs, and goals through regular engagement
- Plan person-centered supports with individuals and their circle of support
- Coordinate services, ensuring timely access to resources that align with their life goals
- Monitor progress to ensure supports remain effective and meaningful
- Document services accurately and uphold all compliance standards
- Support families with the tools and guidance they need to champion their loved one
- Grow your knowledge through ongoing professional learning
Who You Are:
You’re passionate, empathetic, and committed to helping others thrive. You thrive independently, collaborate effectively, and believe in the power of relationships. You understand that case management is about people, not just paperwork.
What You Need:
- A bachelor’s degree with at least 12 credits in social sciences (e.g., sociology, social work, psychology, criminal justice)
OR - 12 social science credits plus 2 years of relevant experience (e.g., developmental disabilities, mental health, special education)
- A valid driver’s license, auto insurance, and a clean driving record
- Ability to pass background checks (Act 33, 34, FBI) and drug screening
- Tech comfort — you’ll be using virtual tools and documentation systems regularly
- Ability to lift up to 15 lbs and travel within the assigned region (rain or shine!)
Make Your Impact. Start Today.
If you're ready to support individuals and families in navigating life with dignity, voice, and choice — we want to hear from you. Apply now and help us build a future where everyone is truly better off.
