Interventional Psychiatry Technician

At SunCloud Health, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient’s condition, and providing a healing space—all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.

We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.

Our commitment is simple – we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers and their payers to ensure our goals are aligned and in the best interest of our patients.

Essential Functions

Clinical & Technical Oversight

• Oversee daily operations of the Interventional Psychiatry Suite, ensuring safe, efficient, and patient-centered care.
• Provide direct support in delivering TMS and Spravato treatments, including setup, monitoring, and documentation.
• Ensure adherence to FDA, REMS, and SunCloud Health protocols for all interventional procedures.
• Troubleshoot equipment and escalate issues appropriately.

Leadership & Staff Supervision

• Supervise, train, and mentor IP technicians and coordinators.
• Create staff schedules, manage coverage, and ensure adequate staffing for all IP treatments.
• Lead regular team huddles and contribute to interdisciplinary case discussions.
• Provide ongoing performance feedback and support staff development.

Program Development & Business Support

• Collaborate with leadership to grow referral networks and increase patient access to IP services.
• Monitor key metrics (utilization, safety, patient satisfaction) and recommend process improvements.
• Support strategic initiatives to expand interventional psychiatry services across SunCloud locations.

Compliance & Quality Assurance

• Maintain compliance with Joint Commission, REMS, and payer requirements.
• Conduct regular audits of documentation, safety protocols, and treatment workflows.
• Partner with medical leadership to update policies and procedures.

Qualifications

Required:

• Bachelor’s degree in psychology, nursing, social sciences, or related field (or equivalent clinical/technical experience).
• At least 3 years’ experience working in mental health, neuroscience, or interventional psychiatry services (TMS, Spravato, ketamine, or related).
• Demonstrated leadership, supervisory, or training experience.
• Strong organizational, communication, and problem-solving skills.
• Comfort with medical equipment, electronic health records, and regulatory compliance.

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