Demo

Senior Business Analyst / Technical Writer (Onsite)

Serigor, Inc.
Raleigh, NC Full Time
POSTED ON 8/14/2026
AVAILABLE BEFORE 9/12/2026
Job Title: Senior Business Analyst / Technical Writer (Onsite)

Location: Raleigh, NC
Duration: 12 Months with possible extension

Job Description:

The Client is seeking a short-team Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.

Responsibilities:
  • Conducts stakeholder analysis
  • Conducts market research and analysis
  • Identifying and documenting current and future state process workflows
  • Creating User stories and acceptance criteria
  • Develops Contextual diagrams, functional decomposition, and process workflows
  • Develops the following documents business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
  • Gathers, develops, documents and validates business, functional and technical requirements
  • Perform functional and integrated testing
  • Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
  • Works with project managers, developers, and end users to ensure application designs meet business requirements
  • Create and maintain Requirement Traceability matrix
  • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
  • UAT support, including developing test scenarios and cases
  • Supporting required system go-live activities
  • Build Business, stakeholder, solution and transition requirements
  • Document gap analysis
  • Authors and prepares meeting minutes to be distributed to a variety of audiences
  • Authors user stories, test scripts, and other Agile deliverables
  • Follows PMO PM and BA methodology documentation
  • Attends all PMO meetings
  • Employee will perform other related work as required
  • Travels in the local Raleigh area to attend meetings


Knowledge, Skills and Abilities / Competencies:
  • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
  • Strong writing and communication skills and can build relationships with both their team members and clients
  • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
  • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
  • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
  • Ability to prepare and present oral and written documents clearly and concisely
  • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
  • Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
  • Possess a high-level understanding in the areas of application programming, database and system design
  • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
  • Understanding of Software Development Lifecycle (SDLC) concepts and process
  • Knowledge of and experience with IT Service Management best practices and principles
  • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
  • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
  • Healthcare data reporting systems experience is required


Skills:

Skill

Required/Desired

Amount

of Experience

Extensive knowledge of business system analysis techniques and testing methodologies

Required

7

Years

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

7

Years

Proven experience with business process design, definition and/or re-design.

Required

7

Years

Experience with Business Analysis methodologies and problem solving

Required

7

Years

Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

Required

7

Years

Excellent communication skills (both verbal and written)

Required

Experience in development of procurement related documents including RFP and evaluation criteria.

Required

5

Years

Demonstrable analytical skills and an attention to detail.

Required

Excellent creative thinking and problem-solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

Required

Experience working for State government

Highly desired

Healthcare related experience

Highly desired

3

Years

Knowledge Creating Context Diagram and Functional decomposition

Required

5

Years

Salary.com Estimation for Senior Business Analyst / Technical Writer (Onsite) in Raleigh, NC
$95,434 to $114,798
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