What are the responsibilities and job description for the Scheduling Coordinator position at Senior Helpers of Central NJ?
The Scheduling Coordinator will be responsible for efficiently scheduling caregivers to ensure timely and effective delivery of home care services to our clients. This role requires strong communication skills, the ability to manage scheduling software, and a proactive approach to resolving scheduling conflicts while maintaining high standards of client care.
Key Responsibilities:
- Coordinate and assign caregivers to client visits and shifts based on client needs and caregiver availability.
- Maintain and update caregiver schedules in the scheduling software/system.
- Handle scheduling requests, changes, and emergencies promptly and effectively.
- Serve as the primary point of contact for caregivers regarding scheduling inquiries and updates.
- Communicate schedule changes and updates to caregivers and clients in a clear and timely manner.
- Address and resolve scheduling conflicts and issues in collaboration with the senior scheduling coordinator or management.
- Ensure accurate and up-to-date documentation of caregiver assignments and client schedules.
- Provide support to caregivers regarding scheduling-related inquiries and issues.
- Assist clients and their families with scheduling concerns and inquiries as needed.
Qualifications:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Minimum of 1-2 years of experience in scheduling coordination, preferably in a home care or healthcare setting.
- Experience with scheduling software and proficiency in MS Office Suite.
Why Senior Helpers ?
- Competitive Salary: We offer a salary that reflects your skills and experience, ensuring that you are rewarded for your contributions. **Posted salary is negotiable based on experience!**
- Paid Time Off: Enjoy a generous paid time off policy that helps you maintain a healthy work-life balance.
- Full Health Benefits: Comprehensive health, dental, and vision insurance plans to support your overall well-being.
- 401(k) Opportunity: Plan for your future with our 401(k) retirement savings plan, including company match.
- Professional Growth: We are committed to your career development, offering opportunities for continuous learning and advancement within the company.
- Supportive Environment: Join a team that values collaboration, compassion, and excellence in care.
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $65,000