Client Scheduling Coordinator

We are looking for a Client Scheduling Coordinator to join our team. In this role, you will play a key part in managing appointment scheduling processes while ensuring excellent customer service and collaboration with business partners. This is a long-term contract position with a structured schedule and opportunities for weekend work based on workload.

Responsibilities:

• Coordinate and maintain efficient scheduling processes to meet the needs of clients and business partners.

• Address customer inquiries promptly, ensuring responses are provided within 24 hours.

• Monitor and analyze scheduling trends, reporting availability issues and concerns to leadership on a monthly basis.

• Utilize department resources effectively to complete tasks with attention to detail and accuracy.

• Provide clear and proactive communication to address scheduling needs and resolve concerns.

• Support initial training efforts to strengthen technical skills and ensure proficiency in scheduling systems.

• Collaborate with team members and leadership to optimize scheduling workflows.

• Adjust to rotational shifts, including occasional weekend hours, as required by business needs.

• Proven experience in customer service or scheduling roles.
• Strong proficiency in data entry and Microsoft Excel.
• Familiarity with scheduling software and tools, including Microsoft Outlook.
• Excellent communication skills and the ability to collaborate professionally with clients and team members.
• Demonstrated ability to work effectively under structured schedules and rotational shifts.
• Flexibility to work occasional weekend hours as needed.
• Detail-oriented approach to tasks, ensuring accuracy and efficiency.
• Ability to complete initial training and demonstrate proficiency in assigned technical areas.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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