Home Care Coordinator

Senior Care Partners P.A.C.E.

Make a meaningful impact. Lead with heart. Support seniors where it matters most — at home.

About The Role

Are you a compassionate leader who thrives in a fast-paced, mission-driven environment? As a Home Care Coordinator with Senior Care Partners P.A.C.E., you’ll play a vital role in ensuring that our participants receive exceptional care in the place they feel safest and most comfortable — their homes.

Working under the supervision of the Assistant Home Care Services Manager, you will oversee daily home care operations, support a dedicated team of PCAs, and collaborate closely with our Interdisciplinary Team (IDT) to deliver high-quality, person-centered care. This is a hands-on leadership role that blends coordination, field support, team development, and participant interaction.

If you’re detail-oriented, people-focused, and driven by service, this is the opportunity to grow your leadership career while truly making a difference.

What You’ll Do

Lead Daily Home Care Operations

• Oversee and organize PCA workflow to ensure consistent, high-quality participant care.
• Assign daily tasks, breaks, and mealtimes for PCAs.
• Provide coverage for PCA responsibilities when needed and troubleshoot issues in the field.
• Coordinate delivery of supplies in collaboration with the IDT.
• Order and manage department supplies.
  
  

Champion Quality Participant Care

• Conduct supervisory visits to participant homes to ensure care standards are met.
• Support new and prospective participants as they acclimate to P.A.C.E. services.
• Ensure accurate and timely care documentation in the EMR.
• Deliver start-of-care information to participants and caregivers.
  
  

Serve As An Essential IDT Partner

• Represent PCAs at IDT and PCT meetings.
• Enter meeting notes into the EMR and support care planning processes.
• Collaborate with all departments to ensure a seamless, participant-centered care experience.
  
  

Lead and Support Your Team

• Provide leadership to the PCA team in home care settings.
• Support staff with coaching, problem-solving, and real-time field assistance.
• Help develop policies, procedures, and protocols that strengthen home care delivery.
• Manage payroll for direct reports and ensure timely training and compliance.
  
  

Be a Dependable, Mission-Driven Resource

• Offer evening and weekend on-call support when assigned.
• Assist during emergency or disaster situations.
• Uphold our core values of compassion, integrity, teamwork, and excellence.
  
  

What We’re Looking For

Education & Experience

• High school diploma required; associate degree preferred.
• Minimum 2 years of professional leadership experience OR equivalent education and relevant work experience.
• CNA certification or willingness to complete PCA training provided by Senior Care Partners P.A.C.E.
• At least 1 year of experience working with the elderly, frail, or long-term care populations.
  
  

Skills & Qualities That Make You Great

• Strong communication skills — written, verbal, and interpersonal.
• Detail-oriented with excellent problem-solving abilities.
• Ability to build team cohesion, coach others, and promote a positive culture.
• Proficient with MS Office (Word, Outlook, PowerPoint, Excel).
• Comfortable working independently and making decisions when needed.
• Patient, tactful, compassionate, and resilient — even in challenging situations.
  
  

Requirements

• Must demonstrate our core values: Compassion, Integrity, Teamwork, Excellence.
• CPR certification (or ability to obtain through our training).
• Valid Michigan driver’s license, reliable vehicle, and insurance.
• Must be 18 and fully vaccinated (or willing to become fully vaccinated) per program requirements.
• Ability to work onsite; drive in all weather; and navigate unpredictable home environments.
  
  

Work Environment & Physical Expectations

• Frequent interaction with staff, participants, caregivers, and external partners.
• Occasional extended hours and potential emergency call-backs.
• Ability to push/pull, stand or sit for long periods, and lift up to 20 lbs.
• May encounter infectious materials, varying home conditions, and other environmental factors.
  
  

Why You’ll Love Working With Us

At Senior Care Partners P.A.C.E., you’ll be part of a supportive community dedicated to helping seniors live safely, comfortably, and with dignity. You’ll have a visible impact every day — empowering participants, improving care delivery, and strengthening the home care team you lead.

If you’re ready to grow your career while lifting others up, we’d love to meet you.