What are the responsibilities and job description for the Home Care Coordinator position at Senior Care Partners PACE?
Senior Care Partners P.A.C.E.
Make a meaningful impact. Lead with heart. Support seniors where it matters most — at home.
About The Role
Are you a compassionate leader who thrives in a fast-paced, mission-driven environment? As a Home Care Coordinator with Senior Care Partners P.A.C.E., you’ll play a vital role in ensuring that our participants receive exceptional care in the place they feel safest and most comfortable — their homes.
Working under the supervision of the Assistant Home Care Services Manager, you will oversee daily home care operations, support a dedicated team of PCAs, and collaborate closely with our Interdisciplinary Team (IDT) to deliver high-quality, person-centered care. This is a hands-on leadership role that blends coordination, field support, team development, and participant interaction.
If you’re detail-oriented, people-focused, and driven by service, this is the opportunity to grow your leadership career while truly making a difference.
What You’ll Do
Lead Daily Home Care Operations
Education & Experience
At Senior Care Partners P.A.C.E., you’ll be part of a supportive community dedicated to helping seniors live safely, comfortably, and with dignity. You’ll have a visible impact every day — empowering participants, improving care delivery, and strengthening the home care team you lead.
If you’re ready to grow your career while lifting others up, we’d love to meet you.
Make a meaningful impact. Lead with heart. Support seniors where it matters most — at home.
About The Role
Are you a compassionate leader who thrives in a fast-paced, mission-driven environment? As a Home Care Coordinator with Senior Care Partners P.A.C.E., you’ll play a vital role in ensuring that our participants receive exceptional care in the place they feel safest and most comfortable — their homes.
Working under the supervision of the Assistant Home Care Services Manager, you will oversee daily home care operations, support a dedicated team of PCAs, and collaborate closely with our Interdisciplinary Team (IDT) to deliver high-quality, person-centered care. This is a hands-on leadership role that blends coordination, field support, team development, and participant interaction.
If you’re detail-oriented, people-focused, and driven by service, this is the opportunity to grow your leadership career while truly making a difference.
What You’ll Do
Lead Daily Home Care Operations
- Oversee and organize PCA workflow to ensure consistent, high-quality participant care.
- Assign daily tasks, breaks, and mealtimes for PCAs.
- Provide coverage for PCA responsibilities when needed and troubleshoot issues in the field.
- Coordinate delivery of supplies in collaboration with the IDT.
- Order and manage department supplies.
- Conduct supervisory visits to participant homes to ensure care standards are met.
- Support new and prospective participants as they acclimate to P.A.C.E. services.
- Ensure accurate and timely care documentation in the EMR.
- Deliver start-of-care information to participants and caregivers.
- Represent PCAs at IDT and PCT meetings.
- Enter meeting notes into the EMR and support care planning processes.
- Collaborate with all departments to ensure a seamless, participant-centered care experience.
- Provide leadership to the PCA team in home care settings.
- Support staff with coaching, problem-solving, and real-time field assistance.
- Help develop policies, procedures, and protocols that strengthen home care delivery.
- Manage payroll for direct reports and ensure timely training and compliance.
- Offer evening and weekend on-call support when assigned.
- Assist during emergency or disaster situations.
- Uphold our core values of compassion, integrity, teamwork, and excellence.
Education & Experience
- High school diploma required; associate degree preferred.
- Minimum 2 years of professional leadership experience OR equivalent education and relevant work experience.
- CNA certification or willingness to complete PCA training provided by Senior Care Partners P.A.C.E.
- At least 1 year of experience working with the elderly, frail, or long-term care populations.
- Strong communication skills — written, verbal, and interpersonal.
- Detail-oriented with excellent problem-solving abilities.
- Ability to build team cohesion, coach others, and promote a positive culture.
- Proficient with MS Office (Word, Outlook, PowerPoint, Excel).
- Comfortable working independently and making decisions when needed.
- Patient, tactful, compassionate, and resilient — even in challenging situations.
- Must demonstrate our core values: Compassion, Integrity, Teamwork, Excellence.
- CPR certification (or ability to obtain through our training).
- Valid Michigan driver’s license, reliable vehicle, and insurance.
- Must be 18 and fully vaccinated (or willing to become fully vaccinated) per program requirements.
- Ability to work onsite; drive in all weather; and navigate unpredictable home environments.
- Frequent interaction with staff, participants, caregivers, and external partners.
- Occasional extended hours and potential emergency call-backs.
- Ability to push/pull, stand or sit for long periods, and lift up to 20 lbs.
- May encounter infectious materials, varying home conditions, and other environmental factors.
At Senior Care Partners P.A.C.E., you’ll be part of a supportive community dedicated to helping seniors live safely, comfortably, and with dignity. You’ll have a visible impact every day — empowering participants, improving care delivery, and strengthening the home care team you lead.
If you’re ready to grow your career while lifting others up, we’d love to meet you.