What are the responsibilities and job description for the Leave Management specialist position at Seneca Resources?
Leave Management Specialist (3-Month Contract)
Location: Remote/Hybrid (as applicable)
Duration: 3 Months (Speed-to-Market Role)
About the Role
A leading global automotive and industrial parts organization is seeking a Leave Management Specialist for a fast-paced, short-term assignment. The specialist will manage end-to-end leave and absence programs, ensuring accurate processing, compliance, and high-quality employee support in a high-volume service center environment.
Key Responsibilities
- Administer all Leave of Absence programs from initiation through closure, including FMLA, ADA, personal leaves, and other company-specific leave types.
- Provide guidance to employees regarding leave policies, eligibility, legislative requirements, and documentation.
- Receive, assess, and adjudicate leave requests; track and monitor claims from start to finish.
- Ensure accurate and thorough documentation of all leave activities in HR and case management systems.
- Collaborate with Payroll and Benefits teams to ensure proper pay handling and benefit enrollment for employees on leave.
- Authorize return-to-work status using physician documentation and job requirements; coordinate restrictions with department leaders.
- Maintain confidentiality and ensure sensitive employee information is protected at all times.
- Deliver a consistent, high-quality employee experience focused on accuracy, clarity, and service.
- Log all interactions and updates in the case and leave management systems.
- Follow standardized processes and utilize internal knowledgebase resources to resolve inquiries.
- Participate in ongoing training to stay current with policy, process, and system updates.
- Demonstrate dependability through strong attendance and punctuality.
Required Qualifications
- 3–5 years of experience in Leave Management and/or Employee Benefits.
- 3–5 years in a service center or call center environment with high-volume case handling.
- Strong knowledge of FMLA, ADA, and general leave administration processes.
- Excellent verbal and written communication skills, with the ability to explain complex information clearly.
- Experience working with HR systems such as case management tools, human capital management platforms, or portal technology.
- Detail-oriented and able to prioritize multiple tasks simultaneously.
- Strong customer service mindset with attentive listening and problem-solving skills.
- Proficient with Microsoft Word and Excel.
- Team player with a positive attitude and willingness to learn in a fast-paced environment.
Availability Requirements
- Must be able to hire, interview, and/or start within 5 days (LI, HI, Driving roles) or within 15 days (Admin, Professional, IT roles).
- Candidate should confirm any planned PTO or days off within the next 5–15 days. (Example: 12/19–12/28)
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.