What are the responsibilities and job description for the Travel Management Account Manager position at Seneca Holdings?
CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
CI Azumano is currently seeking a dynamic and experienced Travel Management Account Manager to oversee the travel programs and requirements of our corporate clients. The ideal candidate will be responsible for building strong relationships with clients, ensuring the highest standard of service, and optimizing travel solutions to meet organizational needs and budgets.
Roles and Responsibilities include, but are not limited to:
- Serve as the primary point of contact for assigned corporate travel accounts
- Develop and maintain long-term, trust-based relationships with clients
- Analyze travel spend and recommend cost-effective solutions
- Collaborate with suppliers and internal teams to deliver tailored travel solutions
- Monitor service levels and resolve client issues promptly
- Provide regular reporting and insights on travel program performance
- Stay up-to-date with industry trends and compliance requirements
- Conduct client reviews and identify opportunities for program improvement
- Negotiate contracts and manage supplier relationships
Qualifications:
- Bachelor’s degree or equivalent experience in business, hospitality, or related field
- Minimum 3 years’ experience in travel management or corporate account management
- Strong analytical, negotiation, and organizational skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple accounts and priorities simultaneously
- Proficient with travel management software and Microsoft Office Suite
Preferred Qualifications:
- Knowledge of global travel regulations and compliance
- Experience with expense management and reporting tools
- Customer-focused mindset with a proactive approach to problem-solving
This role offers the opportunity to work in a fast-paced environment with leading corporate clients. If you are passionate about travel management and delivering exceptional client service, we encourage you to apply.
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.