STGC Commission Administrator

NATURE OF WORK
The Commission Administrator is responsible for providing comprehensive administrative and operational support to the Seminole Tribal Gaming Commission (STGC) Commission Department. The incumbent ensures the protection of Tribal assets and compliance with all relevant regulations, including the Tribal Internal Control Standards (TICS), Seminole Tribal Gaming Code, the State of Florida Gaming Compact, and STGC-approved Policies & Procedures. The Commission Administrator is responsible for assisting with the implementation of training programs, standard operating procedures, and departmental initiatives. The incumbent oversees technical compliance for gaming systems including slot machines, table games, and bingo. The position works closely with Commission Managers and staff across all Seminole Tribe of Florida casinos to maintain consistent, high standards of commission operations. The Commission Administrator reports directly to the Senior Commission Manager of the Seminole Tribal Gaming Commission and is classified as an exempt position.

ILLUSTRATIVE TASKS
The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position.

• Assists in designing and implementing departmental training, Standard Operating Procedures (SOPs), manuals, and budgets to ensure operational efficiency and regulatory compliance.
• Develops and enforces technical compliance protocols for slot machines, bingo systems and table games equipment. Provides oversight into the implementation of technical standards for the department.
• Monitors gaming systems for anomalies or non-compliance. Investigates technical irregularities or suspected tampering in gaming systems. Compiles, analyzes, and presents investigation findings and tracking information to the Senior Commission Manager.
• Assists in defining the Commission Department’s SMART goals, annual performance evaluations, recruitment process, hiring recommendations, and staff development through mentoring, coaching, and training activities. Fosters a culture of continuous improvement and operational excellence across all STOF properties.
• Conducts periodic audits and reviews of commission reports, documentation, and logs for accuracy and completeness.
• Assists with Commission Department budget monitoring and compliance at all properties.
• Ensures strict adherence to STOF and STGC policies and procedures, including Tribal Internal Control Standards (TICS), Seminole Tribal Gaming Code, the State of Florida Gaming Compact, and Commission Confidentiality Rules, maintaining the integrity and compliance of all commission operations.
• Maintains current knowledge of criminal trends, cheating methods, and emerging threats to casino assets and operational integrity.
• Serves as a liaison between the Commission Department, internal departments, casino operations, Tribal officials, and other external entities as needed.
• Participates in Management Training and Tribal Management programs by attending management training classes as applicable. Attends Commission and property operational meetings, facilitates manager meetings, training courses, and events, and participates in special projects and departmental initiatives as required.
• Fills in for the Senior Commission Manager during absences, ensuring continuity of operations.
• Performs additional related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Native American culture, Tribal Government, and operations.
• Knowledge of casino departments, operations, and commission-related systems/technology.
• Knowledge of regulations governing gaming operations and casino/commission activities.
• Knowledge of management principles, practices, and methods.
• Knowledge of risks to the casino, to include cheating and employee theft.
• Knowledge of technical compliance requirements for gaming systems, e.g., slot machines, table games, and bingo systems.
• Working knowledge of gaming device architecture, random number generator (RNG) integrity, and communication protocols.
• Demonstrated knowledge of Title 31 and SAR rules and reporting requirements.
• Demonstrated commitment to professional development of self and others.
• Strong organizational and interpersonal skills, and attention to detail.
• Ability to travel between STOF properties.
• Ability to manage multiple priorities, adapt quickly to shifting priorities, and establish and meet deadlines.
• Ability to maintain strict confidentiality and handle sensitive information.
• Ability to communicate effectively both verbally and in writing, including report writing, proofreading for grammatical accuracy, and communication in person, by telephone, and via email.
• Ability to operate commission-related systems and computer applications.
• Ability to compile and present results of investigations, personnel and tracking information.
• Ability to analyze complex issues, develop solutions to problems, and make sound recommendations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.
• Ability to serve the STOF, STGC, the general public and fellow employees with honesty and integrity in accordance with established rules and procedures.
• Ability to establish and maintain effective working relationships with the general public, co-workers, STOF staff and STGC officials.

MINIMUM REQUIREMENTS
High school diploma or equivalent GED is required. Bachelor’s Degree in a related field is preferred. A minimum of ten (10) years of experience in casino operations, technical compliance, gaming system auditing or equivalent combination of education, training, and management experience may be considered. Ability to obtain and maintain an active Employee Gaming License is required. Demonstrate excellent organizational and interpersonal skills. Demonstrate excellent written and verbal communication skills. Demonstrate proficiency with Microsoft Office software. Must possess a valid Florida Driver’s License and be able to travel to all STOF Reservations and other locations as necessary. Must be able to work a flexible schedule, including evenings, weekends, and holidays in support of 24/7 operations. Due to the nature of the business, all applicants must be 21 years of age or older.

PHYSICAL DEMANDS
Work is subject to frequent sitting, intermittent standing, walking, bending, reaching, and occasional lifting up to 50 pounds. Driving a company vehicle may be required.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person