What are the responsibilities and job description for the Quality Technician position at Select Source International?
Job Title: Quality Technician
Location: Alameda, CA 94502
Duration: 06 months of Contract (with possible extension)
1st Shift: Monday – Friday, 5am to 1:30pm
Job Description
- Recent college graduates with a Bachelor’s degree are an ideal fit for this entry level position.
- The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
- The Technician will document complaint investigations in the Complaint Handling System.
- The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
- Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
- Knowledge of Electronic Troubleshooting is preferred.
- Ability to work in a team setting is a plus.
- Ability to follow written work instructions of SOP’s is required.
- Good documentation skills are a must.
- Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
- Ability to focus while performing repetitive and routine investigations is a must.
- Great fit for workers with Inspection and Quality experience.
- Minimum education required is H.S. Diploma or equivalent (such as GED) with Technical experience.
- An Associates (Two year) degree in Electrical Engineering or other Science may be considered.
