Inventory Control Coordinator

Job Summary:

The Inventory Control Coordinator is responsible for maintaining accurate stock levels and ensuring smooth warehouse operations through daily cycle counts, system updates, and process optimization. This role supports the receipt, storage, and shipment of materials, ensuring all inventory transactions are accurately recorded in the warehouse management or ERP system. The position works closely with operations, logistics, and customer service teams to uphold data integrity, minimize discrepancies, and promote an efficient and organized warehouse environment.

General Job Duties and Responsibilities:

• Perform daily cycle counts and participate in scheduled physical inventories to ensure record accuracy.
• Investigate and resolve discrepancies between system data and physical stock; prepare reconciliation reports.
• Process all inventory transactions, receipts, returns, adjustments, and transfers within the WMS/ERP system promptly and accurately.
• Assist with up-to-date and accurate SKU labeling, bin location, and stock status.
• Assist in the inventory receipt process to provide best practices and feedback to the onsite and management teams.
• Manage the returns process by inspecting returned products, identifying damage or restock status, and updating system records.
• Collaborate with operations, finance, and customer service teams to coordinate replacement shipments or returns-to-vendor.
• Identify opportunities to improve workflow efficiency, inventory visibility, and operational accuracy.
• Assist in implementing new inventory procedures, system enhancements, and best practices.
• Support reporting on key warehouse metrics such as stock accuracy, order fulfillment rates, and shrinkage levels.
• Maintain open communication with the Logistics and Finance teams on inventory issues for prompt resolution.
• Other duties as assigned.

Supervisory Responsibilities:

• This job has no supervisory responsibilities

Qualifications:

• High school diploma or equivalent required; associate degree in Business, Logistics, or Supply Chain preferred, or equivalent work experience in inventory control, warehouse operations, or related logistics functions.
• Minimum 1 years of relevant inventory control, warehouse operations, or related logistics functions experience, preferably in a eMobility, consumer electronics, or powersports.
• Familiarity with Warehouse Management Systems (WMS) or ERP software.
• Strong attention to detail, integrity, and accuracy in recordkeeping.
• Good organizational and communication skills with the ability to work collaboratively in a team-oriented environment.
• Basic computer literacy in Microsoft Excel and data entry.
• Bilingual in English and Mandarin is a plus.

Physical Demands:

This position involves frequent standing, walking, lifting, and movement within a warehouse environment. The Inventory Control Specialist must be able to handle boxes, pallets, and tools weighing up to 50 pounds and operate basic warehouse equipment such as pallet jacks or barcode scanners. The role may involve repetitive motions, bending, and exposure to moderate noise levels typical of warehouse operations. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.

EEO Statement:

Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.