What are the responsibilities and job description for the Senior Collections Specialist position at Segrera Associates?
Segrera Associates is partnering with a very well-established and leading real estate organization to recruit for a Collections Specialist based in Bradenton, FL. This role plays a key part in maintaining the financial integrity of a large, multi-property portfolio and will work closely with operations, leasing, and legal teams. The Collections Specialist will be responsible for monitoring accounts, ensuring timely rent payments, and supporting the resolution of billing discrepancies. This is a strong opportunity for someone with a background in commercial property accounting, accounts receivable, or tenant relations who thrives in a detail-oriented environment.
This role will be on-site or hybrid depending on company policy. Candidates must be seated in South Florida.
Essential Job Functions:
- Monitor accounts across a commercial real estate portfolio, including rent, CAM, utilities, taxes, and other occupancy-related charges.
- Conduct weekly and monthly reviews of AR and rent reports to identify outstanding balances or payment variances.
- Communicate with tenants regarding delinquencies, payment plans, and account status updates.
- Research and resolve billing concerns by reviewing lease agreements, reconciliations, and historical payment activity.
- Track payment commitments and ensure accurate documentation and reporting.
- Process approved credits, billing corrections, and adjustments in coordination with accounting and lease administration teams.
- Partner with leasing agents, corporate legal, and collections personnel to address accounts requiring escalation.
- Assist with preparation and coordination of default notices, demand letters, and other legal documents.
- Prepare bankruptcy-related documentation and proof-of-claim summaries as needed.
Education & Experience Requirements:
- Minimum 5 years of experience in collections, accounts receivable, customer service, or a related accounting function.
- Strong analytical skills and exceptional attention to detail.
- Excellent interpersonal and written communication skills.