What are the responsibilities and job description for the GSOC Supervisor position at Securitas Critical Infrastructure Services, Inc.?
Global Security Operations Center (GSOC) Supervisor
SCIS is seeking a dynamic GSOC Security Supervisor to oversee operations across a site in an assigned area. This position is ideal for a solid leader with security operations experience, keen problem-solving skills, and the ability to foster lasting relationships with both employees and clients.
The GSOC Supervisor provides real-time leadership during incidents, supports intelligence reporting, and ensures accurate documentation and escalation of security events. This position acts as the primary point of contact for GSOC operations during assigned shifts.
What You’ll Do:
- Supervise contract employees across assigned site to ensuring operational quality
- Proactively address concerns with clients and employees
- Oversee hiring, training, development, and retention in coordination with HR and leadership
- Investigate incidents and ensure compliance with all security policies and procedures
- Manage payroll, accounting, and administrative processes
- Supervise and support GSOC analysts in the monitoring of alarms, access control systems, and surveillance platforms.
- Evaluate security alerts, incidents, and intelligence reports to determine appropriate response actions, ensuring proper escalation and documentation in the incident management system.
- Maintain site access and badging requirements per industry regulations
- Ensure a professional, high-performance work environment
What You Bring:
- US citizenship
- Associate or Bachelor’s degree in Security Management, Criminal Justice, Intelligence Studies, Emergency Management, or a related field preferred.
- Minimum 3–5 years of experience in security operations, GSOC, SOC, or command center environments.
- Previous supervisory or team lead experience preferred.
- Experience with security monitoring technologies such as video management systems, access control platforms, or incident management software.
- Experience with incident response and emergency coordination.
- Valid Driver's License
- Must have an active DoD Secret Security Clearance
- Strong ability to lead teams, resolve issues, and maintain professional relationships
- Proficiency in Outlook, Word, Excel, and other computer applications
- Strong verbal and written communication skills
Why Join SCIS?
- Be part of a team that plays a critical role in the security industry
- Competitive Benefits (medical/dental/vision/more)
- 401k match
- Paid time off
- Employee discounts
- Career opportunities
- More!
Ready to take on a leadership role in security operations? Apply today and help drive excellence in security and management!
A Word about EEO, Pay Transparency and Other Requirements:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay: $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $36