Receptionist

Sears Imported Autos, Inc. has been a family-owned Mercedes-Benz dealership for more than 60 years. We are not just in the business of selling high-quality luxury vehicles but delivering exceptional experiences to our valued customers. We take pride in hiring talented and dedicated professionals who are committed to the success of our company and our legacy of excellence, as we continually raise the bar for service and performance the automotive industry. You will not only get the chance to advance your career in high-end automotive sales, you will become a valued member of our team.We are seeking a day-time Receptionist who will consistently bring a friendly, approachable, and personable communication style with a demonstrated track record of success in their previous positions. Our receptionists hold a critical role for our business as the first point of contact for our guests and callers. If you are passionate about upholding our people-focused culture and delivering top-notch customer service, this is an excellent career move you won't want to miss!ResponsibilitiesEssential Job DutiesGreet showroom customers when they walk inDirect customers to the appropriate person or departmentDeliver time-sensitive messages to the appropriate partiesListen to and evaluate the reason for a customer's phone call or visit to the dealershipIntroduce customers to a salesperson or service advisor, as neededNotify appropriate sales staff and managers when there are customers waitingAnswer incoming phone calls for the dealership or body shop Transfer phone calls to the correct departmentReturn missed calls and check voicemails frequently throughout shiftOrder and maintain adequate office suppliesPromptly assist with and complete assigned administrative duties, as requestedMaintain professional appearance, attitude, and tone of voicePerform other duties as assigned to support the dealership and body shop.Knowledge, Skills, and AbilitiesStrong written and verbal communication skillsCommunicate in a personable, professional, and efficient mannerAbility to listen, accurately interpret, and understand vendor, supplier, customer, and employee needsAbility to prioritize and quickly execute time-sensitive tasksStrong relationship-building and interpersonal skillsExcellent organization and time management skillsUnderstands business priorities and customer needsAbility to maintain composure, multi-task, and remain organized in a fast-paced, changing environmentTech-savvy with the ability to quickly learn and operate phones, tablets, computers, and new software systemsQualifications1 year of experience in customer service, retail, sales, or other customer-facing role1 year of experience in a receptionist, administrative assistant, office management role1 year of experience in the automotive industryOther RequirementsRegular attendance at is requiredMust have reliable transportationMust be 18 years of age or olderBenefitsSet schedule and days offCompetitive compensation and benefit package that include medical, dental, vision, short-term disability, Paid Family and Medical Leave, life insurance, and 401(k) retirement savingsPaid Time Off, Sick Days, and Paid HolidaysFun company events and activities for all our employees to attend, including an annual Holiday Party, BBQ luncheons, and more! #hc215554

Salary : $16 - $21