What are the responsibilities and job description for the Residential Appliance Field Service Technician (Refrigeration Focus) position at Sears Appliance Repair?
A day in the life at Sears Home Services
Picture this: You start your morning reviewing your route on a company-provided device, load the parts you’ll need into your assigned service vehicle, and head out to help customers get their homes running smoothly again. One stop might be a refrigerator that isn’t cooling; the next, a washer that won’t spin. You diagnose, repair, and explain solutions with clarity, leaving each customer feeling confident and taken care of.
Why this role fits you
- You enjoy solving hands-on problems that matter—fixing essential home appliances.
- You like working independently in the field while still being customer-facing.
- You prefer being active and mobile over sitting at a desk all day.
- You want a long-term career with real paths to grow.
Compensation & benefits
- Competitive pay: $21–$24 /hr based on experience and certifications
- Performance bonuses and sales incentives
- Company-provided service vehicle, uniforms, specialty tools, phone, and technology
- Comprehensive medical, dental, vision, and 401(k) match
- Up to $4,000 annually toward dependent healthcare coverage
- Paid training from an industry-leading program
- Year-round work and strong career stability
- Mentorship and advancement opportunities
What you’ll tackle
- Diagnose and repair major home appliances: refrigerators, washers, dryers, dishwashers, and microwaves
- Deliver excellent customer service through clear communication and professional workmanship
- Manage parts inventory and keep your service vehicle organized and ready
- Recommend helpful, value-adding solutions to customers
What helps you succeed
- Mechanical aptitude with strong troubleshooting ability
- EPA Type I or Universal Certification
- Valid driver’s license
- Comfort with lifting, moving appliances, and working in a physically active role
- Appliance repair experience preferred
- Strong communication and customer service skills
Areas of proficiency
- HVAC/R Systems
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
Join Sears Home Services to build a stable, rewarding career where your expertise keeps households running every day.